Voki's community is here to let Voki, Voki Classroom, and Voki Presenter users provide feedback, such as Voki product ideas, praise, or other comments/ questions/ concerns. Although not every post here can be answered by a Voki representative, we do read and consider each and every post!
  1. Forum: Voki
0
To nie jest błąd

cancel account

fiona_cameron33 4 lat temu • Ostatnio zmodyfikowane przez Gil Sideman 4 lat temu • 11

There is no option on the My Account page to cancel. Please cancel my account or make that option available so people can do so without a long wait. The contact us page does not work either. Messages don't go through on that page.

Odpowiedź
Gil Sideman 4 lat temu

Hello Fiona,

Account deactivation is not the same as removing all your data.

When a user inactivates their subscription, the user still has access to login to their account, and can use their account in Basic (Free) mode. The user may also wish at some point to re-activate their subscription. This is normal.

If you would like all your data to be removed & account deleted please send a note to support@voki.com and specifically ask for that - and our support will take care of that for you.

Regards,

Gil

0
Ukończony

como puedo cancelar mi cuenta voki

cinthiajaqueline0406 4 lat temu • Ostatnio zmodyfikowane przez Gil Sideman 4 lat temu • 2

necesito cancelar mi cuentan por favor el costo es muy elevado

0
Ukończony

deseo cancelar mi cuenta voki

mf5557965 4 lat temu w Voki FAQs • Ostatnio zmodyfikowane przez Gil Sideman 4 lat temu • 2
Odpowiedź
Gil Sideman 4 lat temu

Hola!

Please send a note to support@voki.com - and we will help you with that.

Best regards, Gil

¡Hola!
Envíe una nota a support@voki.com y le ayudaremos con eso.
Saludos, Gil

0

¿Como cancelar la cuenta?

Silvia 5 lat temu • 0

A pesar de tener una cuenta básica, el pasado 4 de febrero cargó a mi tarjeta 5 euros. Quiero cancelar mi cuenta y borrar todos mis datos bancarios, pero no encuentro la opción.

0

How can I create longer pauses in a Voki?

info 5 lat temu • 0
0
Z odpowiedzią

voki presenter and youtube video

simonetta_v 5 lat temu w Voki Presenter • Ostatnio zmodyfikowane przez Gil Sideman 5 lat temu • 3

Hello I have tried to include a video from youtube in my presentation on voki presenter , but even if I can see the icon in the edit  mode, it does not show while the presentation runs

Odpowiedź
Gil Sideman 5 lat temu

Hello Again! 

This issue has been fixed. 

Please try again and let us know if any further issues are noticed.

Regards

Gil

0
Z odpowiedzią

how do i get to the voki's that i have already created? I signed in, but i did not see an option to go to the voki's that i have.

damatthews 5 lat temu • Ostatnio zmodyfikowane przez Gil Sideman 5 lat temu • 2
Odpowiedź
Gil Sideman 5 lat temu

Go to the "Create" page - if you have saved Vokis, you will find them there.

Regards,

Gil

0
Ukończony

How do I deactivate an account when I made two accounts on accident?

popstartc1 5 lat temu • Ostatnio zmodyfikowane przez Gil Sideman 5 lat temu • 2
Odpowiedź
Gil Sideman 5 lat temu

Hello!

Please send a note to support@voki.com and provide the details of both accounts, and which one you want to drop, and our support team will help you out.

Regards,

Gil

The Voki Team

0
Z odpowiedzią

Hi, I want only Voki Creater and the app installed on 30 of my ipads. How do I do this?

monteverde1997 5 lat temu • Ostatnio zmodyfikowane przez Gil Sideman 5 lat temu • 2

Do I pay for a subscription first? Do I add the free app to the ipads first? Will I be able to add the app to 30 ipads using just one Apple ID?

0
W trakcie analizy

i want to stop my subscription

aminameliani12 5 lat temu • Ostatnio zmodyfikowane przez Gurpreet Singh (Voki Support) 5 lat temu • 1


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