Voki's community is here to let Voki, Voki Classroom, and Voki Presenter users provide feedback, such as Voki product ideas, praise, or other comments/ questions/ concerns. Although not every post here can be answered by a Voki representative, we do read and consider each and every post!
  1. Forum: Voki
0
Færdig

Is the free Voki Create limited to 1 minute audio recordings?

sltillison 4 år siden • opdateret af Gil Sideman 4 år siden • 2
Svar
Gil Sideman 4 år siden

- For the Free (Basic) plan:  60 seconds (or 600 characters for text-to-speech)

- For the paid plans: 90 seconds (or 900 characters for text-to-speech)

Please review other advantages of paid plans here: https://www.voki.com/site/pricing

Hope this helps,

Gil

The Voki Team

0
Færdig

How do I change my password?

skeller 4 år siden • opdateret af Gil Sideman 4 år siden • 2
Svar
Gil Sideman 4 år siden

If you are having difficulty - please contact our support at: support@voki.com

0
Ikke en bug

Embedding problems with new Google Sites

donna_knott 4 år siden i Voki FAQs • opdateret af Gil Sideman 4 år siden • 2

I have the 2 week trial to see if Voki will work. So far, it's a no go. I copied the embed code and pasted it into the embed box on my Google site but all I get when I click next/preview is a blank box with the edit icon in the center. I've tried using both embed codes and neither work. I'm willing to pay for a subscription but not if I can't use the awesome avatars.

Svar
Gil Sideman 4 år siden

Hi Donna - 

I understand that our support team helped you via live chat on the Voki site - and that the problem is now resolved.

Please let me know if there is still an issue.


For the benefit of future readers - I would point out that on the Voki Support page, 

https://www.voki.com/site/support

under "Voki Tips and More" (near the bottom) we provide an "Embed Instructions" document with instructions for different platforms, including Google Sites.

All the best,

Gil

The Voki Team

0
Ikke en bug

I want to delete my account but at the page "my account" i can't see the botton

gerardgiltares 4 år siden i Voki Classroom • opdateret af Gil Sideman 4 år siden • 2

I want to delete my account but at the page "my account" i can't see the botton

Svar
Gil Sideman 4 år siden

You may deactivate your account from your "My Account" page. If you need assistance, please send a note to support@voki.com.

Best, 

Gil

The Voki Team

0
Besvaret

What format can I use to upload my own background? JPEG did NOT work.

slwatkins 4 år siden i Voki Classroom • opdateret af Gil Sideman 4 år siden • 2
Svar
Gil Sideman 4 år siden

Hello!

I just tried it and jpeg upload worked fine for me.

Please send us your jpeg file to support@voki.com - and if possible please include a screenshot of the error/problem you see, so that we may best advise.


Regards,

Gil

THe Voki Team 

0
Besvaret

Embedd code for Canvas--javascript not working

yuckfin 4 år siden i Voki FAQs • opdateret af Gil Sideman 3 år siden • 11

When will you have a new embed code to integrate into Canvas? Users need to be able to prepare now for the semester.

Flash player is currently being retired. I keep getting warnings when I

attempt to load my Voki's already. The "new" code does not currently

work with Canvas or Blackboard, two of the largest LMS.

Svar
Gil Sideman 3 år siden

Hello Yuckfin, and others reading this -

Since this post was first answered, we've implemented an embed code option called "No Javascript" (or "iFrame") - when you go to embed your Voki, select this version of the embed code to embed in Canvas, and in  other environments that do not allow JavaScript embed code.

This solution is relevant when publishing to Blogs or LMS platforms that so not support embedding JavaScript code.

Hope this helps,

Gil

The Voki Team

Svar
Gil Sideman 4 år siden

A Voki is not a video - it is a dynamic animation. 

It can be played (opened) in any browser just by clicking it - but, again,  it is not a video.

What are you trying to do with Voki?  Please explain why you need a video & perhaps I can advise further.

Thanx

0
Besvaret

¿Cómo insertar imágenes en voki?

capafi1 4 år siden i Voki Classroom • opdateret af Gil Sideman 4 år siden • 2

Quiero insertar mis propios imagenes en voki. Alguien me puede decir ¿cómo?

Svar
Gil Sideman 4 år siden

Hello!

Creating animated characters using your own images is supported with our SitePal product (but not available in Voki)

Please see more information here -

https://sitepal.com/features/models/photoface

Hope this helps. Best regards,

Gil

-------------------------

¡Hola!
La creación de personajes animados con sus propias imágenes es compatible con nuestro producto SitePal (pero no está disponible en Voki)
Consulte más información aquí:

https://sitepal.com/features/models/photoface

Espero que esto ayude. Atentamente,
Gil

0
Besvaret

Cobrança indevida

Natalia sena 4 år siden • opdateret af Gil Sideman 4 år siden • 2

Você cobraram indevidamente antes do período livre acabar, no primeiro dia de teste quero meu dinheiro de volta, estou desempregada sem condições.

Svar
Gil Sideman 4 år siden

Hello Natalia - 

Please send a note to support@voki.com and we will review what happened and take care of it for you.

Best regards,

Gil

The Voki Team

-----------------------------

Olá Natalia -

Envie uma nota para support@voki.com e nós revisaremos o que aconteceu e cuidaremos disso para você.
Atenciosamente,
Gil
Equipe Voki

0
Færdig

can I make a presentation template for my students to use as an assignment

Joanna Futch 4 år siden • opdateret af Gil Sideman 4 år siden • 2
Svar
Gil Sideman 4 år siden

Joanna - 

This is not currently possible - but we are working on sharing presentations with students,  at which point it will become possible. Soon.

Thanks for bringing this up.

Best regards,

Gil

The Voki Team



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