Hi Sola -
Thank you for the kind words! They are much appreciated.

What Voki does with TTS is engineered to be real-time - instant response whenever speech is requested. Even if the text is delivered on the fly. This is a unique requirement & satisfying it comes with some limits.

That's why there's a limit to the length of each audio request.

But please note that you can work around this limitation to a certain extent by using multiple slides in Voki Presenter.

If you have something lengthy to say (or for your character to speak) - create several slides in a Presentation, designed to auto- advance - and break your long narrative into byte size chunks.

It might even improve the delivery of the material.

I hope this helps.
Best regards,

Gil
The VokiTeam

Hello Fiona,

Account deactivation is not the same as removing all your data.

When a user inactivates their subscription, the user still has access to login to their account, and can use their account in Basic (Free) mode. The user may also wish at some point to re-activate their subscription. This is normal.

If you would like all your data to be removed & account deleted please send a note to support@voki.com and specifically ask for that - and our support will take care of that for you.

Regards,

Gil

Go to the "Create" page - if you have saved Vokis, you will find them there.

Regards,

Gil

Hello!

Please send a note to support@voki.com and provide the details of both accounts, and which one you want to drop, and our support team will help you out.

Regards,

Gil

The Voki Team