Voki's community is here to let Voki, Voki Classroom, and Voki Presenter users provide feedback, such as Voki product ideas, praise, or other comments/ questions/ concerns. Although not every post here can be answered by a Voki representative, we do read and consider each and every post!
  1. Foro: Voki
  2. Voki Classroom
-1
En revisión

Do my students have to have the Voki app or can they work on the web on their iPads if I setup their accounts?

cbell hace 4 años en Voki Classroom • actualizado por Gil Sideman hace 4 años • 1
-1
En revisión

Someone please contact the administrator at my school!!!

helena castelletti hace 5 años en Voki Classroom • actualizado por Gil Sideman hace 5 años • 2

My school has paid for a voki subscription but we have not received passwords yet, nor can anyone access our subscription. Our administrator has tried to contact someone several times to sort out this problem, but has been unsuccessful so far. Would someone please make contact and sort out this mess. It is frustrating and a complete waste of our funds if we don't have access. Thank you.

-1
Respuestas

I HAVE BEEN TRYING FOR THREE WEEKS TO CONTACT VOKI TO NO AVAIL. Where are your customer care numbers?!?

Jennifer Gomez hace 8 años en Voki Classroom • actualizado por Gil Sideman hace 3 años • 8

Please let me know how I can get in touch with a real person at Voki who can help me.

Respuesta
Gil Sideman hace 6 años

Hi Jennifer -


For paid customers the 'contact us' form is in the Support section.

We do not provide a phone # but offer free and unlimited email support to our customers.


I am a real person at Voki - how can I help you?

Gil


-1
Respuestas

automatic billing

Shule hace 9 años en Voki Classroom • actualizado por Eva hace 9 años • 4
I tried the trial version of voki classroom, I had heard about the application and was really eager to use in my school. I entered my credit card info and the automatic inoice was showing that I was charged for $0 for 15 days. Then my bank sent me a text message that I was charged.
I am really sorry to have had such a bad start to your website. Do you really think that you can keep a sustainable number of clients by making such mistakes??

I would like to have an immediate refund please. I will use the trial version for 13 more days and then I will decide according to my experiences with my students, regardless of this bad experience.

My username is shuleozcan@hotmail.com

Regards



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