0
Under review

Someone please contact the administrator at my school!!!

helena.castelletti 1 month ago in Voki Classroom • updated by Gil Sideman 4 weeks ago 2

My school has paid for a voki subscription but we have not received passwords yet, nor can anyone access our subscription. Our administrator has tried to contact someone several times to sort out this problem, but has been unsuccessful so far. Would someone please make contact and sort out this mess. It is frustrating and a complete waste of our funds if we don't have access. Thank you.

Under review

Hello Helena - 

Please send a note to support@voki.com explaining the problem and we will respond and get this cleared up.

I'm also available here to respond and advise - but I would need your subscription & administrator contact details which are best forwarded in private (via email).

Standing by - 

Gil

The Voki Team

Hello Helena - 

I've checked in with our support - and I'm told we have not received an email from you.

We want to help, please reach out to support.

Best regards, 

Gil