Voki's community is here to let Voki, Voki Classroom, and Voki Presenter users provide feedback, such as Voki product ideas, praise, or other comments/ questions/ concerns. Although not every post here can be answered by a Voki representative, we do read and consider each and every post!
+3
Отвечен

Activation Email not Delivered

Julia M. Harper 8 лет назад в Voki FAQs обновлен فرهاد 6 лет назад 16

I am not getting my activation link/email after registering my account onto Voki.
I have refreshed and checked Spam every half hour for the past five hours.
I used my personal email account instead of my school's account so I'm not sure why I'm not receiving it. I also don't have any Firewall walls/blockers up to prevent it from entering my inbox.

Please help...

Ответ
Gil Sideman 6 лет назад

Julia -

Sorry about the inconvenience.

Please send a note to support@voki.com and we will help you out.

Regards,

Gil

The Voki Team


+3
На рассмотрении

I am not receiving email notification after creating a voki, please help

Andrea Remick 8 лет назад в Voki FAQs обновлен Sumit B 8 лет назад 3

I haved used voki before and it worked great, but now about a month later I am not getting email notifications after I create and share them.

+3
Исправлен

Missing Voki

Tiffany Armstrong 10 лет назад обновлен Eric 10 лет назад 5
Voki's that were created in a couple of my accounts are now completely gone, and on the website where I shared them there is just a generic voki replacing each of the original voki's.
What has happened to them??
+2
На рассмотрении

New account/same username

maria maquez 2 года назад в Voki FAQs обновлен Gil Sideman 2 года назад 1

I had a personal account that I paid for. Recently, my school decided to pay for it and they used the same username (email) that I was using in my personal account. I cannot log in into the school account although I already deactivated my personal account. What can I do?

+2

I can't watch voki hooks,

riniguezb 2 года назад 0

I open one voki hook, and it starts to download, but, doesn't present anything. 

+2
На рассмотрении

Can't delete account

User 3 года назад обновлен Gil Sideman 3 года назад 1

Image 144

There is no option to delete my account here.

How do I delete it?

+2
На рассмотрении

How do I insert my voki into google slides. I am a level one subscriber.

harrisj 5 лет назад обновлен Nishant (Voki Tech) 5 лет назад 1
+2

donde se guardaron mis avatars creados

profesional in2015 7 лет назад в Voki FAQs 0

me inscribí a la versión gratuita pero no puedo ver los trabajos realizados y ya no permite crear mas

+2
Исправлен

The site has changed for the worse

Лена Мамлеева 8 лет назад обновлен Gil Sideman 8 лет назад 12

Before creating a page postcard was there: http://www.voki.com/create.php

April 9, 2016 has completely changed your site look and functionality. We are your regular guests, very disappointed and upset. We are discussing the big Russian forum this problem.
We kindly ask you to return the site to its previous appearance and its former functions.
This site we are very fond of. He was a good, beautiful and comfortable.
Now to your site you do not want to go.
We can not make cards as done before.
We kindly ask you to bring back the loved by many website.

Yours faithfully

Ответ
Лена Мамлеева 8 лет назад

Hi Gil
I checked, thank you very much.
Now much better.
So leave :)

Regards,

Lena

+2
На рассмотрении

My Voki audio isn't working properly. Please advise.

Fevjurly 8 лет назад обновлен Gil Sideman 8 лет назад 5

I've created two different Voki characters. The first one works just fine, but the audio for the second one won't load properly. Please advise.



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