I am not receiving email notification after creating a voki, please help
Andrea Remick 7 years ago in Voki FAQs • updated by Sumit B 7 years ago • 3
I haved used voki before and it worked great, but now about a month later I am not getting email notifications after I create and share them.
Customer support service by UserEcho
Some time emails caught by spam filter, please check the Junk Folder.
Try to use a different email address(not school email id), let me know how it goes.
I checked the Junk/Spam filters and folder. It is not there.
It does work with a different email account. Why will it not work with a school email? I did it in Nov with a school email and it worked then.
Please check with the school's IT Department. Might be caused due to Firewall Filter or Domain Settings.
They need to whitelist the domain " *.oddcast.com" and add email@example.com to safe senders list.