Voki's community is here to let Voki, Voki Classroom, and Voki Presenter users provide feedback, such as Voki product ideas, praise, or other comments/ questions/ concerns. Although not every post here can be answered by a Voki representative, we do read and consider each and every post!
+3
Besvaret

Activation Email not Delivered

Julia M. Harper 8 år siden i Voki FAQs opdateret af فرهاد 6 år siden 16

I am not getting my activation link/email after registering my account onto Voki.
I have refreshed and checked Spam every half hour for the past five hours.
I used my personal email account instead of my school's account so I'm not sure why I'm not receiving it. I also don't have any Firewall walls/blockers up to prevent it from entering my inbox.

Please help...

Svar
Gil Sideman 6 år siden

Julia -

Sorry about the inconvenience.

Please send a note to support@voki.com and we will help you out.

Regards,

Gil

The Voki Team


+3
Under vurdering

I am not receiving email notification after creating a voki, please help

Andrea Remick 8 år siden i Voki FAQs opdateret af Sumit B 8 år siden 3

I haved used voki before and it worked great, but now about a month later I am not getting email notifications after I create and share them.

+3
Fast

Missing Voki

Tiffany Armstrong 10 år siden opdateret af Eric 10 år siden 5
Voki's that were created in a couple of my accounts are now completely gone, and on the website where I shared them there is just a generic voki replacing each of the original voki's.
What has happened to them??
+2
Under vurdering

New account/same username

maria maquez 2 år siden i Voki FAQs opdateret af Gil Sideman 2 år siden 1

I had a personal account that I paid for. Recently, my school decided to pay for it and they used the same username (email) that I was using in my personal account. I cannot log in into the school account although I already deactivated my personal account. What can I do?

+2

I can't watch voki hooks,

riniguezb 2 år siden 0

I open one voki hook, and it starts to download, but, doesn't present anything. 

+2
Under vurdering

Can't delete account

User 3 år siden opdateret af Gil Sideman 3 år siden 1

Image 144

There is no option to delete my account here.

How do I delete it?

+2
Under vurdering

How do I insert my voki into google slides. I am a level one subscriber.

harrisj 5 år siden opdateret af Nishant (Voki Tech) 5 år siden 1
+2

donde se guardaron mis avatars creados

profesional in2015 7 år siden i Voki FAQs 0

me inscribí a la versión gratuita pero no puedo ver los trabajos realizados y ya no permite crear mas

+2
Fast

The site has changed for the worse

Лена Мамлеева 8 år siden opdateret af Gil Sideman 8 år siden 12

Before creating a page postcard was there: http://www.voki.com/create.php

April 9, 2016 has completely changed your site look and functionality. We are your regular guests, very disappointed and upset. We are discussing the big Russian forum this problem.
We kindly ask you to return the site to its previous appearance and its former functions.
This site we are very fond of. He was a good, beautiful and comfortable.
Now to your site you do not want to go.
We can not make cards as done before.
We kindly ask you to bring back the loved by many website.

Yours faithfully

Svar

Hi Gil
I checked, thank you very much.
Now much better.
So leave :)

Regards,

Lena

+2
Under vurdering

My Voki audio isn't working properly. Please advise.

Fevjurly 8 år siden opdateret af Gil Sideman 8 år siden 5

I've created two different Voki characters. The first one works just fine, but the audio for the second one won't load properly. Please advise.



Kundesupport af UserEcho