Voki's community is here to let Voki, Voki Classroom, and Voki Presenter users provide feedback, such as Voki product ideas, praise, or other comments/ questions/ concerns. Although not every post here can be answered by a Voki representative, we do read and consider each and every post!
  1. Forum: Voki
+3
Answered

Activation Email not Delivered

Julia M. Harper 8 years ago in Voki FAQs • updated by فرهاد 6 years ago • 16

I am not getting my activation link/email after registering my account onto Voki.
I have refreshed and checked Spam every half hour for the past five hours.
I used my personal email account instead of my school's account so I'm not sure why I'm not receiving it. I also don't have any Firewall walls/blockers up to prevent it from entering my inbox.

Please help...

Answer
Gil Sideman 6 years ago

Julia -

Sorry about the inconvenience.

Please send a note to support@voki.com and we will help you out.

Regards,

Gil

The Voki Team


+3
Under review

I am not receiving email notification after creating a voki, please help

Andrea Remick 8 years ago in Voki FAQs • updated by Sumit B 8 years ago • 3

I haved used voki before and it worked great, but now about a month later I am not getting email notifications after I create and share them.

+3
Fixed

Missing Voki

Tiffany Armstrong 10 years ago • updated by Eric 10 years ago • 5
Voki's that were created in a couple of my accounts are now completely gone, and on the website where I shared them there is just a generic voki replacing each of the original voki's.
What has happened to them??
+2
Under review

New account/same username

maria maquez 2 years ago in Voki FAQs • updated by Gil Sideman 2 years ago • 1

I had a personal account that I paid for. Recently, my school decided to pay for it and they used the same username (email) that I was using in my personal account. I cannot log in into the school account although I already deactivated my personal account. What can I do?

+2

I can't watch voki hooks,

riniguezb 2 years ago • 0

I open one voki hook, and it starts to download, but, doesn't present anything. 

+2
Under review

Can't delete account

User 3 years ago • updated by Gil Sideman 3 years ago • 1

Image 144

There is no option to delete my account here.

How do I delete it?

+2
Under review

How do I insert my voki into google slides. I am a level one subscriber.

harrisj 5 years ago • updated by Nishant (Voki Tech) 5 years ago • 1
+2

donde se guardaron mis avatars creados

profesional in2015 7 years ago in Voki FAQs • 0

me inscribí a la versión gratuita pero no puedo ver los trabajos realizados y ya no permite crear mas

+2
Fixed

The site has changed for the worse

Лена Мамлеева 8 years ago • updated by Gil Sideman 8 years ago • 12

Before creating a page postcard was there: http://www.voki.com/create.php

April 9, 2016 has completely changed your site look and functionality. We are your regular guests, very disappointed and upset. We are discussing the big Russian forum this problem.
We kindly ask you to return the site to its previous appearance and its former functions.
This site we are very fond of. He was a good, beautiful and comfortable.
Now to your site you do not want to go.
We can not make cards as done before.
We kindly ask you to bring back the loved by many website.

Yours faithfully

Answer
Лена Мамлеева 8 years ago

Hi Gil
I checked, thank you very much.
Now much better.
So leave :)

Regards,

Lena

+2
Under review

My Voki audio isn't working properly. Please advise.

Fevjurly 8 years ago • updated by Gil Sideman 8 years ago • 5

I've created two different Voki characters. The first one works just fine, but the audio for the second one won't load properly. Please advise.



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