Voki's community is here to let Voki, Voki Classroom, and Voki Presenter users provide feedback, such as Voki product ideas, praise, or other comments/ questions/ concerns. Although not every post here can be answered by a Voki representative, we do read and consider each and every post!
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Embedd code for Canvas--javascript not working

yuckfin 6 років тому в Voki FAQs • оновлено Gil Sideman 5 років тому • 11

When will you have a new embed code to integrate into Canvas? Users need to be able to prepare now for the semester.

Flash player is currently being retired. I keep getting warnings when I

attempt to load my Voki's already. The "new" code does not currently

work with Canvas or Blackboard, two of the largest LMS.

Відповідь
Gil Sideman 5 років тому

Hello Yuckfin, and others reading this -

Since this post was first answered, we've implemented an embed code option called "No Javascript" (or "iFrame") - when you go to embed your Voki, select this version of the embed code to embed in Canvas, and in  other environments that do not allow JavaScript embed code.

This solution is relevant when publishing to Blogs or LMS platforms that so not support embedding JavaScript code.

Hope this helps,

Gil

The Voki Team

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Do the files saved in Voki creator, classroom or lessons a type of file like a video file or can they only be opened with Voki?

chrisma 6 років тому в Voki Presenter • оновлено Gil Sideman 6 років тому • 2
Відповідь
Gil Sideman 6 років тому

A Voki is not a video - it is a dynamic animation. 

It can be played (opened) in any browser just by clicking it - but, again,  it is not a video.

What are you trying to do with Voki?  Please explain why you need a video & perhaps I can advise further.

Thanx

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¿Cómo insertar imágenes en voki?

capafi1 6 років тому в Voki Classroom • оновлено Gil Sideman 6 років тому • 2

Quiero insertar mis propios imagenes en voki. Alguien me puede decir ¿cómo?

Відповідь
Gil Sideman 6 років тому

Hello!

Creating animated characters using your own images is supported with our SitePal product (but not available in Voki)

Please see more information here -

https://sitepal.com/features/models/photoface

Hope this helps. Best regards,

Gil

-------------------------

¡Hola!
La creación de personajes animados con sus propias imágenes es compatible con nuestro producto SitePal (pero no está disponible en Voki)
Consulte más información aquí:

https://sitepal.com/features/models/photoface

Espero que esto ayude. Atentamente,
Gil

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Cobrança indevida

Natalia sena 6 років тому • оновлено Gil Sideman 6 років тому • 2

Você cobraram indevidamente antes do período livre acabar, no primeiro dia de teste quero meu dinheiro de volta, estou desempregada sem condições.

Відповідь
Gil Sideman 6 років тому

Hello Natalia - 

Please send a note to support@voki.com and we will review what happened and take care of it for you.

Best regards,

Gil

The Voki Team

-----------------------------

Olá Natalia -

Envie uma nota para support@voki.com e nós revisaremos o que aconteceu e cuidaremos disso para você.
Atenciosamente,
Gil
Equipe Voki

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Виконано

can I make a presentation template for my students to use as an assignment

Joanna Futch 6 років тому • оновлено Gil Sideman 6 років тому • 2
Відповідь
Gil Sideman 6 років тому

Joanna - 

This is not currently possible - but we are working on sharing presentations with students,  at which point it will become possible. Soon.

Thanks for bringing this up.

Best regards,

Gil

The Voki Team

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Виконано

HELP!!!!! cannot find my saved VOKI!

Sandra 6 років тому • оновлено Gil Sideman 6 років тому • 2

help!i made a VOKI, i saved it, then i went back to find it- it is not there the link is not to my saved voki- it goes to opening page of setting a voki up- what happened????

Відповідь
Gil Sideman 6 років тому

Hi Sandra - 

If you were logged in to your Voki account when you saved your character, then it should be present in your "Create" page.

Please send a note to our support at: support@voki.com - and let them know your login email - and they will look into it.

Best regards,

Gil

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How long do Voki links stay active when using a free or guest option?

pmoline 6 років тому • оновлено Gil Sideman 6 років тому • 2
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How can I cancel my account?!:?!? You present it as easily done -- just go to the "My Account" page and unclick automatic billing. But that page is NOT easily found.

aporcella 6 років тому • оновлено Gil Sideman 6 років тому • 2
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my account is blocked can't create , why?

john manjiro 6 років тому • оновлено Gil Sideman 6 років тому • 2
Відповідь
Gil Sideman 6 років тому

Hello John - 

Please send a note to support@voki.com - and let us know which email address is used as your Voki login.

That would enable our support engineers to identify your account and advise.

Best regards,

Gil

The Voki Team

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Виконано

How do I add my own background image? I did this in the psat, but do not see how to do it anymore. Additionally, could I add my own image to be the talking avatar?

rdewald 6 років тому • оновлено Gil Sideman 5 років тому • 7
Відповідь
Gil Sideman 6 років тому

Hi,

Hope you are doing well.

I am sharing the steps with you to add your own background image(along with screenshots).

1) Login to your account and then CREATE a new voki OR edit an old voki.

2) Then click on BACKGROUND image icon as shown in the screenshot: https://prnt.sc/sm1h5x

3) Once you will click on that icon, you will see a new icon i.e. 'background library' icon, click on it. Here is the screenshot:

https://prnt.sc/sm1mc0

4) Once done, you will notice an icon with '+' sign, that's the icon to add custom background, click on it. Here is the screenshot: https://prnt.sc/sm1nkp

5) The moment you click on it, a prompt will appear on your screen giving you to multiple options to add background from, click on the FOLDER icon. Here is the screenshot: https://prnt.sc/sm1p9n

6) Once added, you can choose the same background again and again from your background library.

If you experience any other trouble or for any other queries, please feel free to write us on: support@voki.com

We will be more than pleased to assist you further.

And regarding your second concern, as if now, unfortunately, it is not possible to create an avatar using your own photo in VOKI. However, feedback well received. We will look into it and if there will be any possibility for this to happen, then, we will try to implement it to VOKI.

However, this feature of creating your an avatar is available in our other product which is SITEPAL.

To check it out, please go through this link once: https://sitepal.com/
You can give it a try, you will get 15 day free trial for all plans for Sitepal.
Create your own photo face feature is available in GOLD or PLATINUM plan for sitepal.

Best Regards,
Gurpreet