Voki's community is here to let Voki, Voki Classroom, and Voki Presenter users provide feedback, such as Voki product ideas, praise, or other comments/ questions/ concerns. Although not every post here can be answered by a Voki representative, we do read and consider each and every post!
  1. Форум: Voki
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На рассмотрении

Tengo la versión de celular full. No me deja grabar los mensajes

Gaby 6 месяцев назад в Voki Presenter • обновлен Gil Sideman 6 месяцев назад • 1

Tengo la versión full de la app en el celular. No me permite crear audios y tampoco compartir, qué será? Gracias! 

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Отвечен

Hello, Is it possible to change the background while the character speaks?

magieavgen 6 месяцев назад • обновлен Gil Sideman 6 месяцев назад • 2
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Завершен

Password problem

GÜLSU ZENGİN 8 месяцев назад • обновлен Gil Sideman 8 месяцев назад • 2

I entered the necessary information for creating an account into the page you sent me but I can't log in Voki website. It shows error all the time.

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Завершен

I am a teacher. I have tried to sign up for Voki several times but there is a problem with creating a password, it shows error everytime even if I creat one as I'm supposed to.

GÜLSU ZENGİN 8 месяцев назад • обновлен Gil Sideman 8 месяцев назад • 2
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На рассмотрении

Subtitles

begoquiros 8 месяцев назад в Voki Classroom • обновлен Gil Sideman 8 месяцев назад • 1

Good afternoon, is it possible to add subtitles to videos?

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VOKİ'YE GİRİŞ YAPAMIYORUM. SEBEBİ NE OLABİLİR?

ÜMMÜ SELEME 1 год назад • 0
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Creating an account

Danielle 1 год назад в Voki FAQs • обновлен Akhilesh Khanka 1 год назад • 1

I have tried to create an account, and it keeps saying the e-mail address is already in use. I have tried 3 of my e-mail accounts, and it has the same errors for each one. I say forgot password and get a message to that e-mail saying there is no account linked to this address. 

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Отвечен

Free account

noemidalmau 1 год назад в Voki FAQs • обновлен Gil Sideman 1 год назад • 2

Hello! Do you know how many voki creation can be saved in a free account? Thanks

Ответ
Gil Sideman 1 год назад

Up to 3 Vokis & 3 Voki Presentations can be saved & shared.

Regards,

Gil

The Voki Team

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На рассмотрении

Can I add a picture to speech to talk?

koheo 2 года назад в Voki FAQs • обновлен Gil Sideman 2 года назад • 3

Can I add a picture to speech to talk?

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Отвечен

Hi, Is there a phone number that I can call? I was charged automatically for a plan I haven't even chosen before. I want to be fully refunded

erenysefen 2 года назад • обновлен Gil Sideman 2 года назад • 2
Ответ
Gil Sideman 2 года назад

Hello!

Send us an email to support@voki.com and our support team will look into it. Please include a link to your invoice or the account ID or your login name (email you used to register) to allow us to identify the purchase.

Any charge within 30 days of purchase is subject to our 30 day money back guarantee - no questions asked and no reason required.

Regards,

Gil



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