Voki's community is here to let Voki, Voki Classroom, and Voki Presenter users provide feedback, such as Voki product ideas, praise, or other comments/ questions/ concerns. Although not every post here can be answered by a Voki representative, we do read and consider each and every post!
0
Answered

Audio Not Uploading

cdeid 1 ár síðan í Voki FAQs • updated by Gil Sideman 1 ár síðan • 4

When I try to upload an audio file that is 66 seconds long and 387 KB in size, I receive an error "Uploaded file exceeded time limit." However, the limit states 90 seconds and 66 seconds is less than that. Additionally, I have uploaded audio files that are 400 KB in size so the file size also shouldn't be a limitation. Can you please let me know how I can get a file that seems to fit within the limits uploaded? Thank you!

Answer
Gil Sideman 1 ár síðan

Hi there! 

Try logging out and logging in again - sometimes this helps clear up problems.

If that does not work, please send us a note to support@voki.com - and we will look into it right away and help you out.

Best regards,

Gil 

The Voki Team

0
Answered

is Hebrew supported

Tal Ravid Stern 2 ár síðan • updated by Gil Sideman 2 ár síðan • 2
Answer
Gil Sideman 2 ár síðan

Shalom Tal!

I assume you are referring to our TTS languages

No I'm sorry to day that Hebrew is not one of our built-in languages. 

But students (and teachers) can record their own voices in Hebrew (using the built in Microphone feature), or generate and upload audio that was generated on another website that supports Hebrew TTS 

For example: https://www.narakeet.com/app/text-to-audio/

All the best,

Gil

The Voki Team

0
Answered

Delete my acount

willhaight 2 ár síðan • updated by Gil Sideman 2 ár síðan • 4

I would like my account deleted.

Answer
Akhilesh Khanka 2 ár síðan

Thanks for the details. Your account has been deactivated and data has been deleted from our records.

A confirmation email has been sent to your email address.


Regards,

The Voki Team

0
Under review

Tengo la versión de celular full. No me deja grabar los mensajes

Gaby 2 ár síðan í Voki Presenter • updated by Gil Sideman 2 ár síðan • 1

Tengo la versión full de la app en el celular. No me permite crear audios y tampoco compartir, qué será? Gracias! 

0
Answered

Hello, Is it possible to change the background while the character speaks?

magieavgen 2 ár síðan • updated by Gil Sideman 2 ár síðan • 2
0
Lokið

Password problem

GÜLSU ZENGİN 2 ár síðan • updated by Gil Sideman 2 ár síðan • 2

I entered the necessary information for creating an account into the page you sent me but I can't log in Voki website. It shows error all the time.

0
Under review

Subtitles

begoquiros 2 ár síðan í Voki Classroom • updated by Gil Sideman 2 ár síðan • 1

Good afternoon, is it possible to add subtitles to videos?