
embed code not working
The embed code no longer works for my Voki's. We embed them in our learning management system. We had no issues prior to the change. Please advise. http://www.voki.com/site/pickup?scid=12549550&width=575&height=323&chsm=30962203c23a6f66cea6c2dce355f9e5

Hi Christina -
Your embed code contains a part that reads -
src="//vhss.oddcast.com...
please change that to
src="http://vhss.oddcast.com...
and try again - and please let me know if this worked.
Thanks,
Gil

Cant use Create Voki page
I am using a MacBook OS X 10.9.5 and when I go to the create a Voki page the page is dominated by the 1. Start Customizing your avatar pop up box and the Sitepal add on the right of the page leaches across almost half of the page. I cannot remove the pop up box and all of the buttons are inaccessible behind it. I really hope someone can help, I was hoping to impress our staff by using Voki in our staff meeting tomorrow!

Hi Elliot -
This is not something we are familiar with - I use a macbook regularly...
Can you post a screenshot? - might help clarify
my first suggestion is - clear your browser cache and cookies and try again.
if that fails - I suggest using a different browser (Chrome or Safari whichever one you are not using).
Let me know how goes
Gil

Recordings not saving - need a help ASAP!
Hi, I have made a recording - the first one worked and saved but I have been unable to save anymore recordings. I can record, playback and hit save but then it disappears. I have checked in the 'My Voki' tab and 'Edit Your Voki / Folder Icon' but no sign of my recordings. Any help appreciated.

Approved Voki has been changed and content is missing

Disappointed with Customer Support
When I send emails to Voki, I expect to receive responses in a timely manner. It should NOT take weeks for Voki to acknowledge customers' emails sent to support@voki.com or feedback@voki.com.
Service d'assistance aux clients par UserEcho