Voki's community is here to let Voki, Voki Classroom, and Voki Presenter users provide feedback, such as Voki product ideas, praise, or other comments/ questions/ concerns. Although not every post here can be answered by a Voki representative, we do read and consider each and every post!
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Completat

We prepared VOKI in March,2021 for our project but now it doesn’t work.What’s the reason for it

saadetsonmezoglu16 fa 3 anys updated by Gil Sideman fa 3 anys 3

I have a problem with the system of VOKI…we prepared VOKI in March 2021 but now I am checking them and they don’t work…what can be the problem,is there a deadline for using VOKI?

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Completat

NO SE VEN LOS PERSONAJES CREADOS

juan lopez4 fa 4 anys updated by Gil Sideman fa 4 anys 2

Hola,

He creado varios personajes VOKIS con mis alumnos con la versión FREE y después de un tiempo (dos 0 tres meses) han dejado de verse. Estos personajes los insertamos en la plataforma del programa BOOK CREATOR.

Me gustaría saber qué ha pasado.

Gracias por todo,

Saludos,

Juan López https://read.bookcreator.com/LV8NIMwGRqTDsem9NISghOALv2o2/lwC9FIB8R-K4G3bj_hBxXA

Answer
Gil Sideman fa 4 anys

Hola juan

Para guardar y compartir su Voki, le recomendamos que se registre para obtener una cuenta y cree y comparta sus Vokis desde su cuenta.
Nota: Una cuenta gratuita está bien, no tiene que pagar, aunque estará limitado a 3 Vokis.


Nuestra política es que mantenemos contenido para nuestros usuarios mientras su cuenta esté activa, incluidas las cuentas gratuitas. Pero para los usuarios anónimos, reciclamos el contenido compartido después de 7 días (ver imagen).

Es posible que desee considerar registrarse para obtener una cuenta paga; con una cuenta de maestro de Nivel 1, puede brindar acceso a hasta 30 estudiantes. Cada estudiante podrá guardar y compartir un número ilimitado de Vokis, y sus Vokis no se borrarán si la cuenta está activa.
Espero que esto ayude
Gil


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Hello Juan - 


To save & share your Voki we recommend signing up for an account - and creating & sharing your Vokis from your account. 

Note: A free account is fine - you don't have to pay - though you will be limited to 3 Vokis.  


Our policy is that we maintain content for our users as long as their account is active, including Free accounts. But for anonymous users we recycle the shared content after 7 days (see image).

You may want to consider signing up for a paid account - using a Level 1 teacher account, you can provide access to up to 30 students. Each student will be able to save & share an unlimited number of Vokis - and their Vokis will not be cleared if the account is active.

Hope this helps,

Gil

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Respost

Cómo poner idioma español

mariadelvalle633 fa 4 anys updated by Gil Sideman fa 4 anys 2
Answer
Gil Sideman fa 4 anys

¡Hola Maria!

La interfaz de usuario de Voki está en inglés, aunque muchos de nuestros usuarios de habla hispana utilizan la extensión del navegador Google Translate para traducir automáticamente el sitio.

Tenga en cuenta que al ingresar texto para que hable el personaje de Voki, tiene la opción de seleccionar entre muchas voces en español (así como entre otros 40 idiomas). Si prefiere grabar su propia voz, para que hable el personaje de Voki, no hay restricción de idioma. Se puede utilizar cualquier idioma.

¡Espero que esto ayude!
Saludos cordiales
Gil
El equipo de Voki


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Hello Maria!


The Voki user interface is in English, though many of our Spanish speaking usrs use Google Translate browser extension to automatically translate the site. 

Note that when entering text for the Voki character to speak, you have the option to select from many Spanish voices, (as well as over 40 other languages).  If you prefer to record your own voice, for the Voki character to speak, there is no language restriction. Any language can be used.

I hope this helps!

Best regards,

Gil

The Voki Team

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Respost

Students Unable to Complete Assignments in Voki

Greg Odell fa 4 anys en Voki Classroom updated by Gil Sideman fa 3 anys 3

Students are either being returned to the assignment screen or seeing a blank white space when clicking the 'Edit' button on an assignment.  

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Not a bug

I can't upload a profile picture

Kelso Pazmo fa 4 anys en Voki FAQs updated by Gil Sideman fa 4 anys 3

I tried to add a profile pic but when I clicked submit, it redirected to the Voki homepage and the picture isn't there.

Answer
Gil Sideman fa 4 anys

Hi Kelso - 

We don't immediately see a problem.

Perhaps your login expired. Try to logout and login, and then try again.

If that does not do it, clear your browser cache and cookies and try again.

Let me know how goes,

Regards

Gil

The Voki Team

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Analytics wanted

Hi there

I just set up a new PA a free creator voki for my linked in and would like to know if there are analytics for her?

Check her out she is lovely! ..and informative!

https://www.voki.com/site/pickup?scid=17557083&chsm=8c75ffa5bdfcc80e14262c6ae5d3e7a8 

Thanks voki!

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Respost

come posso chiedere il rimborso?

andreagiulia2004 fa 4 anys updated by Gil Sideman fa 4 anys 2

come posso chiedere rimborso

Answer
Gil Sideman fa 4 anys

Hello!
Please contact support@voki.com.

Regards,

Gil

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Respost

How can I get a copy of an old flash voki? I need the content from it?

odomalouis fa 4 anys en Voki FAQs updated by Gil Sideman fa 4 anys 6
Answer
Gil Sideman fa 4 anys

Hello!

I'm sorry to say that's not possible. Flash content is no longer available.

LMK what you need the Flash for. Perhaps I can help.

Best,

Gil

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Respost

Some of my students are not able to record themselves or save their recordings while a few can. Can someone help me?

Carmen fa 4 anys en Voki Classroom updated by Gil Sideman fa 3 anys 3

I have an assignment and only a few students were able to record, save their recording, and submit. I have quite a few students who can not record. I was wondering if anyone can help?

Answer
Gil Sideman fa 3 anys

For those schools that implement domain based limitations on incoming traffic, please tell your IT department to whitelist  *.voki.com & *.oddcast.com domains.

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Respost

Why doesn't my youtube video play automatically when I play my presentation?

Sams fa 4 anys updated by Gil Sideman fa 4 anys 8

I have created a 3 slide presentation that has a youtube video on the second slide. When I play the presentation, the video does not play automatically. Why is that? What should I do?

Answer
Gil Sideman fa 4 anys

Hello Sams!

Voki Presentations are designed to auto-play the Voki character when a slide is entered. 

Thus it was deemed best not to auto-play a video, if a video is embedded in the page.

The video will play (of course) when you click the play button in the video.


I hope this helps. Regards,

Gil

The Voki Team