Hi Karin -
How can we help?
Please send a note to email@example.com - and include a link to your Voki Scene that fails to load - we'd love to take a look.
The Voki Team
Hi Claudio -
please send a note to firstname.lastname@example.org and we will take care of it for you.
Seems like you just did (post)
what seems to be the problem?
Hi Lanise -
I'm sorry you lost access to your favorite avatar!
There is no simple technical way to enable the (now premium) avatar for your free account.
But if you send us your email we will upgrade you up to a complementary Voki Presenter account that will enable you to access your avatar. Also - you might enjoy Voki Presenter :-)
Please send to email@example.com - and reference this thread.
Customer support service by UserEcho