Your comments

Yes of course - we no longer use Flash to render our characters - we use modern HTML5 animation that works on all browsers and platforms.


When you choose to publish your character you will see several options, one of them is "embed code" - when you select this option, you can grab a piece of code to place on your page to publish your Voki.


You may however encounter a different problem - as some platforms refuse to allow users to embed Javascript code, and our characters contain code to make them run.

If you encounter this problem, your only option is to publish the URL (use "get URL" publish option) to provide visitors a link to click on. I know full well it is not the same & if you encounter this issue in your favorite platform, we encourage you to write to them and ask them to make an exception and allow Voki on your page.

Good luck, 

Gil

The Voki Team


Hello!

I believe all problems you reported have been addressed. 

Please let me know if you still experience any problem.

Best regards,

Gil

The Voki Team

Hello - 

Our support team has filled me in about problems (with Voki Presenter) which you reported.

I believe our team is working on improving/fixing those issues.
Stay tuned.

Gil

Hello !

I am disappointed to hear you had an unsatisfactory support experience.

We try to provide excellent and timely service, but sometimes we do not live up to our intentions. But I'd like to believe that we learn and do better.

I'd like to do my best to change your perception. What specifically went wrong and how can I help?

Regards

Gil

The Voki Team

Hello Helena - 

I've checked in with our support - and I'm told we have not received an email from you.

We want to help, please reach out to support.

Best regards, 

Gil

Hello Helena - 

Please send a note to support@voki.com explaining the problem and we will respond and get this cleared up.

I'm also available here to respond and advise - but I would need your subscription & administrator contact details which are best forwarded in private (via email).

Standing by - 

Gil

The Voki Team

Hello Rizwan - 

I am sorry that I cannot understand your question. 

Perhaps you can try again to explain in your language (I will use Google Translate).

Please ask again,

Regards

Gil