> English: I paid for Voki and was charged twice. How do I request a refund? I only paid once and removed my card details. I don't know why I was charged twice.

This issue may have already been handled by our support team, but for the benefit of future viewers perusing these questions, I will clarify.

For account specific support questions like this, the best way to get help is to send an email to support@voki.com. If the issue remains unresolved, please do send an email to our support team. 

Best regards,

Gil

The Voki Team

-----------

Es posible que nuestro equipo de soporte ya haya resuelto este problema, pero para beneficio de futuros usuarios que consulten estas preguntas, lo aclararé.
Para preguntas de soporte específicas de la cuenta como esta, la mejor manera de obtener ayuda es enviar un correo electrónico a support@voki.com. Si el problema persiste, envíe un correo electrónico a nuestro equipo de soporte.
Saludos cordiales,
Gil
El equipo de Voki

Hello - 

Please let me know if the issue has been resolved by following my suggestion. 

If not - please contact our support at support@voki.com - and we will look into it and get it cleared up.

Best,

Gil

The Voki Team

Hi there! 

Try logging out and logging in again - sometimes this helps clear up problems.

If that does not work, please send us a note to support@voki.com - and we will look into it right away and help you out.

Best regards,

Gil 

The Voki Team

Shalom Tal!

I assume you are referring to our TTS languages

No I'm sorry to day that Hebrew is not one of our built-in languages. 

But students (and teachers) can record their own voices in Hebrew (using the built in Microphone feature), or generate and upload audio that was generated on another website that supports Hebrew TTS 

For example: https://www.narakeet.com/app/text-to-audio/

All the best,

Gil

The Voki Team

> I started using Voki for free today, I wanted to know how my students could make a slideshow presentation

Hello!

First, you would need to add your students to provide them with access. You need to do that under Voki Classroom. 

With the Free Voki plan, you can add up to 5 students.

Then, provide your students with their access credentials. They can login to Voki, and go to the "Present" tab to create their own Voki slideshow presentation &share it.

Please note that you are also able to create Slideshow Assignments for your students. (in Voki Classroom). 

To do that, create a Class, add your students to the Class, and then create an Assignment for the Class.

If you do that - then all your students will see their assignment and your instructions when they login. They would be able to submit their Presentation, and you would be able to review them.

I hope this is helpful.

Regards

Gil

The Voki Team

-------------------------------

Olá!
Primeiro, você precisa adicionar seus alunos para fornecer acesso a eles. Você precisa fazer isso no Voki Classroom.
Com o plano Voki gratuito, você pode adicionar até 5 alunos.

Em seguida, forneça aos seus alunos suas credenciais de acesso. Eles podem fazer login no Voki e ir para a aba "Present" para criar sua própria apresentação de slides Voki e compartilhá-la.

Observe que você também pode criar tarefas de apresentação de slides para seus alunos. (no Voki Classroom).

Para fazer isso, crie uma classe, adicione seus alunos à classe e, em seguida, crie uma tarefa para a classe.

Se você fizer isso, todos os seus alunos verão suas tarefas e suas instruções quando fizerem login. Eles poderão enviar suas apresentações e você poderá revisá-las.

Espero que isso seja útil.
Atenciosamente
Gil
A equipe Voki