To deactivate your paid subscription, go to your "Account Info" page - and deactivate "Automatic Billing" - and you will no longer be charged.
There is no reason to deactivate your account - as you can keep on using the account in "Basic" mode, once your paid subscription lapses. But, if you prefer, you can deactivate your account (also in "Account Info" page).
I hope this helps. If you have specific questions please write to firstname.lastname@example.org.
The Voki Team
We've identified a problem that causes the Voki app to crash on some Android devices.
We're working on a fix for this issue - should be addressed in the next few days.
Thank you for calling our attention to this problem.
We'll look into it.
Which App are you using? iOS or Android?
This might happen if you clear your browser cookies regularly (or block them). Our mechanism relies on cookies to identify your logged in session.
When you return to your computer and re-open the browser, & no cookie is found - it does not recognize the continuity.
If you can enable cookies for voki.com and oddcast.com - that should resolve.
Let me know how goes.
Please send a note to email@example.com - and we will help you with that.
Best regards, Gil
¡Hola!Envíe una nota a firstname.lastname@example.org y le ayudaremos con eso.Saludos, Gil
This issue has been fixed.
Please try again and let us know if any further issues are noticed.
Hello!We've identified the problem you indicated. This has been referred to engineering and will be addressed asap.Thanks for reporting the issue.
Customer support service by UserEcho