Voki's community is here to let Voki, Voki Classroom, and Voki Presenter users provide feedback, such as Voki product ideas, praise, or other comments/ questions/ concerns. Although not every post here can be answered by a Voki representative, we do read and consider each and every post!
  1. Foro: Voki
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COMPLETADO

I didn't want to extend my account

Asun hace 9 años en Voki Classroom • actualizado por Sumit B hace 9 años • 1

Although I didn't mean to extend my voki classroom account and I didn't click the "extend link" I've just realized that I' ve been charged with the subscription for the next twelve months

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jessicaalexandrapet@hotmail.com

Alejitha Rpt hace 9 años • actualizado por samuel Sanchz hace 9 años • 1
voki jessik y mafe
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En revisión

Activation Link in Email Not Working...

Julia M. Harper hace 9 años • actualizado por Gil Sideman hace 9 años • 2

After not receiving an activation email for over 24 hours, it finally came.
The link works and it takes me Voki's Community page but every time I try to log on into my account, it says I have to check my email and activate it by clicking the link provided.
I have gone back and clicked that link several times and each time, it's not letting me log on.


Respuesta
Gil Sideman hace 9 años

Julia -


I'm sorry for the inconvenience, and I'm glad we were able to help!


We've been suffering from a systems problem since yesterday where some emails are not being sent out as they should be. Our engineers are on it, but in the meantime, anyone who signs up and does not receive their activation email, pls send a note to support@voki.com and we will take care of you.


Thanks for your patience and understanding.

Gil

The Voki Team



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Respuestas

How do I increase the sound volume on my Voki?

Vivian Morgan Corll hace 10 años • actualizado por Eva hace 10 años • 4
I created three others a while back and the sound is fine. However, the last one the sound is so low as to be almost inaudible.  I've already checked the volume on my computer and on Flash.  Any other ideas?
-1
En revisión

Errors and slow loading

MSmith hace 4 años • actualizado por Gil Sideman hace 4 años • 1

What is a 500 origin error? Also, why does the program take so long to load if at all? Yes, we have cleaned the cache and all the other fixes you have offered. This issue with Voki not loading or taking so long it times out is troubling as I paid for this service for my students to use, but it is still glitchy after several years, with no changes. the presentations jump ahead slides, it is not a smooth transition. The presentation will not stop when clicking the pause button. 

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En revisión

Do my students have to have the Voki app or can they work on the web on their iPads if I setup their accounts?

cbell hace 4 años en Voki Classroom • actualizado por Gil Sideman hace 4 años • 1
-1

How to add my main Voki avatar to the character library?

Electrableu hace 4 años en Voki FAQs • 0

How can I add my main existing Voki avatar to the LIBRARY so I can use it in a presentation without having to re-create it?   I am NOT speaking of duplicating a present page.   I am speaking of being able to select my MAIN existing customized avatar from the Present menu. 

-1
En revisión

como puedo recuperar un voki borrado?

lopezdylan017119 hace 4 años en Voki FAQs • actualizado por Gil Sideman hace 4 años • 1


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