Voki's community is here to let Voki, Voki Classroom, and Voki Presenter users provide feedback, such as Voki product ideas, praise, or other comments/ questions/ concerns. Although not every post here can be answered by a Voki representative, we do read and consider each and every post!
  1. Forum: Voki
0
Ikke en bug

cancel account

fiona_cameron33 4 år siden • opdateret af Gil Sideman 4 år siden • 11

There is no option on the My Account page to cancel. Please cancel my account or make that option available so people can do so without a long wait. The contact us page does not work either. Messages don't go through on that page.

Svar
Gil Sideman 4 år siden

Hello Fiona,

Account deactivation is not the same as removing all your data.

When a user inactivates their subscription, the user still has access to login to their account, and can use their account in Basic (Free) mode. The user may also wish at some point to re-activate their subscription. This is normal.

If you would like all your data to be removed & account deleted please send a note to support@voki.com and specifically ask for that - and our support will take care of that for you.

Regards,

Gil

0
Færdig

como puedo cancelar mi cuenta voki

cinthiajaqueline0406 4 år siden • opdateret af Gil Sideman 4 år siden • 2

necesito cancelar mi cuentan por favor el costo es muy elevado

0
Færdig

deseo cancelar mi cuenta voki

mf5557965 4 år siden i Voki FAQs • opdateret af Gil Sideman 4 år siden • 2
Svar
Gil Sideman 4 år siden

Hola!

Please send a note to support@voki.com - and we will help you with that.

Best regards, Gil

¡Hola!
Envíe una nota a support@voki.com y le ayudaremos con eso.
Saludos, Gil

0

¿Como cancelar la cuenta?

Silvia 5 år siden • 0

A pesar de tener una cuenta básica, el pasado 4 de febrero cargó a mi tarjeta 5 euros. Quiero cancelar mi cuenta y borrar todos mis datos bancarios, pero no encuentro la opción.

0

How can I create longer pauses in a Voki?

info 5 år siden • 0
0
Besvaret

voki presenter and youtube video

simonetta_v 5 år siden i Voki Presenter • opdateret af Gil Sideman 5 år siden • 3

Hello I have tried to include a video from youtube in my presentation on voki presenter , but even if I can see the icon in the edit  mode, it does not show while the presentation runs

Svar
Gil Sideman 5 år siden

Hello Again! 

This issue has been fixed. 

Please try again and let us know if any further issues are noticed.

Regards

Gil

Svar
Gil Sideman 5 år siden

Go to the "Create" page - if you have saved Vokis, you will find them there.

Regards,

Gil

0
Færdig

How do I deactivate an account when I made two accounts on accident?

popstartc1 5 år siden • opdateret af Gil Sideman 5 år siden • 2
Svar
Gil Sideman 5 år siden

Hello!

Please send a note to support@voki.com and provide the details of both accounts, and which one you want to drop, and our support team will help you out.

Regards,

Gil

The Voki Team

0
Besvaret

Hi, I want only Voki Creater and the app installed on 30 of my ipads. How do I do this?

monteverde1997 5 år siden • opdateret af Gil Sideman 5 år siden • 2

Do I pay for a subscription first? Do I add the free app to the ipads first? Will I be able to add the app to 30 ipads using just one Apple ID?

0
Under vurdering

i want to stop my subscription

aminameliani12 5 år siden • opdateret af Gurpreet Singh (Voki Support) 5 år siden • 1


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