Voki / Voki

Voki's community is here to let Voki, Voki Classroom, and Voki Presenter users provide feedback, such as Voki product ideas, praise, or other comments/ questions/ concerns. Although not every post here can be answered by a Voki representative, we do read and consider each and every post!

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:) :( :< :>

fa 9 anys • 0

hey i am chad atiya and i am 16 years old

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MIRTA

fa 9 anys • actualitzat fa 9 anys • 1

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Under review

OK we have Voki presenter but can not utilize the 3 D characters we need for our on line orientation. Also with Voki presenter do I have unlimited audio via the phone mode? Also where do I go when I need tech support? Thank You

fa 10 anys • updated by fa 10 anys • 3

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bienvenidos

fa 9 anys • 0

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Under review

Voki has started adding to the spoken text about it being a "demo" version. Why?

fa 9 anys • updated by fa 9 anys • 1

Recently, after I have used Voki for my classroom for a long time, Voki has started adding to the spoken text of my Vokis. It's a bit about either it being a demo version, or for noncommercial use, but regardless it's not something I want there when my kids hit play. Ideas?

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jessicaalexandrapet@hotmail.com

fa 9 anys • updated by fa 9 anys • 1

voki jessik y mafe

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Under review

Activation Link in Email Not Working...

fa 9 anys • updated by fa 9 anys • 2

After not receiving an activation email for over 24 hours, it finally came.
The link works and it takes me Voki's Community page but every time I try to log on into my account, it says I have to check my email and activate it by clicking the link provided.
I have gone back and clicked that link several times and each time, it's not letting me log on.

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Answer

fa 9 anys

Julia -

I'm sorry for the inconvenience, and I'm glad we were able to help!

We've been suffering from a systems problem since yesterday where some emails are not being sent out as they should be. Our engineers are on it, but in the meantime, anyone who signs up and does not receive their activation email, pls send a note to support@voki.com and we will take care of you.

Thanks for your patience and understanding.

Gil

The Voki Team

Respost

How do I increase the sound volume on my Voki?

fa 10 anys • updated by fa 10 anys • 4

I created three others a while back and the sound is fine. However, the last one the sound is so low as to be almost inaudible. I've already checked the volume on my computer and on Flash. Any other ideas?

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-1

Under review

The avatar I created many years is now only available for Voki classroom or presenters. Why can't I keep my old avatar since I established the account before that model became used primarily for educators? I am an educator and my student pointed this out

fa 4 anys • updated by fa 4 anys • 1

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-1

Under review

Errors and slow loading

fa 4 anys • updated by fa 4 anys • 1

What is a 500 origin error? Also, why does the program take so long to load if at all? Yes, we have cleaned the cache and all the other fixes you have offered. This issue with Voki not loading or taking so long it times out is troubling as I paid for this service for my students to use, but it is still glitchy after several years, with no changes. the presentations jump ahead slides, it is not a smooth transition. The presentation will not stop when clicking the pause button.

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