Voki's community is here to let Voki, Voki Classroom, and Voki Presenter users provide feedback, such as Voki product ideas, praise, or other comments/ questions/ concerns. Although not every post here can be answered by a Voki representative, we do read and consider each and every post!
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Є відповідь

Do the files saved in Voki creator, classroom or lessons a type of file like a video file or can they only be opened with Voki?

chrisma 10 місяців тому в Voki Presenter оновлено Gil Sideman 10 місяців тому 2
Відповідь
Gil Sideman 10 місяців тому

A Voki is not a video - it is a dynamic animation. 

It can be played (opened) in any browser just by clicking it - but, again,  it is not a video.

What are you trying to do with Voki?  Please explain why you need a video & perhaps I can advise further.

Thanx

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Under review

Hi I am having difficulty with recording my Voki message. When I replay it back it just keeps spinning around and doesn't stop. It does not allow my to play back what i recorded

vcarrieri 1 рік тому в Voki Presenter оновлено Gil Sideman 1 рік тому 2

Hi I am having difficulty recording my Voki message. After I record and press to play back message it keeps spinning around and does not stop. I need this for my lesson.  This is the first time that this has happened

Please get back to me.     

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Under review

I'm creating a presentation on Voki and I clicked save several times, but the page keeps saying saving presentation. I lost my work twice and it's really frustrating when I am paying for my subscription on here. Please get it fix!!

Amy3 1 рік тому в Voki Presenter оновлено Gil Sideman 1 рік тому 1

How do I save my work without losing it?!

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Under review

90 seconds on my mp3 audios

Jorge 2 роки тому в Voki Presenter оновлено Gil Sideman 1 рік тому 4

Hello,

I have the paid version, and I can´t upload audios between 60 and 90 seconds. But weeks ago, there was no problem. Is it a bug? If so, when will that be fixed?
Thank you.

Відповідь
Gil Sideman 2 роки тому

Hello!

I believe all problems you reported have been addressed. 

Please let me know if you still experience any problem.

Best regards,

Gil

The Voki Team

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Under review

now i can translate text to speach 600 words when i will buy it hen when word i can convert text to speach

rizwan 2 роки тому в Voki Presenter оновлено Gil Sideman 2 роки тому 1
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Fixed

Voki Presentation does not load

PrincessBeverly Emereole 3 роки тому в Voki Presenter оновлено Gil Sideman 1 рік тому 5

good afternoon, thank you for responding ,anytime I press the link it loads forever and never previews. 

http://www.voki.com/vp-editor/preview_export/impress.php?VpID=1161322

http://www.voki.com/vp-editor/preview_export/impress.php?VpID=1161303

Відповідь
Gil Sideman 3 роки тому

Hi Beverly - 

Our engineers have determined that one of the images you used (one of the nvidia logos) exposed a problem in our presentation format. 

We believe the problem was due to entering the image data as text in the URL field.


Instead - please add select image as a file from your desktop.

I attached the same image as a png file - download it to your computer, and add it to your presentation and it will work fine.

The two presentations that you already created will have to be recreated I'm afraid.

Let me know if you still see a problem.

Best regards,

Gil


0
Є відповідь

Adding a YouTube video to a Voki classroom presentation

montgomeryd 3 роки тому в Voki Presenter оновлено Gil Sideman 3 роки тому 2

I have been attempting to add a YouTube video to a voki presentation. It seems easy enough, but nothing works. I add the link and click insert video, but after that nothing occurs. What do I need to do to get a youtube video in my presentation?

Відповідь
Gil Sideman 3 роки тому

Hello!


The video does not play when you are editing the presentation - but when the presentation plays/runs.


Play the presentation to see the video play.


Hope this helps,

Gil

The Voki Team

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Under review

question inflection...

Molly 4 роки тому в Voki Presenter оновлено Gil Sideman 4 роки тому 1

I want a voki to use a question inflection...i.e., to ask a question.  Simply adding a question mark does not do this.  How do I achieve this?

0
Є відповідь

Отсутствие звука в презентации

Helen 4 роки тому в Voki Presenter оновлено Gil Sideman 3 роки тому 2

Здравствуйте! В презентации отсутствует звук "человека". Хотя в предпросмотре звук есть. Как можно исправить?

Відповідь
Gil Sideman 3 роки тому

Hi Helen - please send a note to support@voki.com and we will help you out. 
Regards, Gil

Привет, Хелен, пожалуйста, отправьте заметку на support@voki.com, и мы поможем вам.
С уважением, Гил