Voki's community is here to let Voki, Voki Classroom, and Voki Presenter users provide feedback, such as Voki product ideas, praise, or other comments/ questions/ concerns. Although not every post here can be answered by a Voki representative, we do read and consider each and every post!
Answer
Gil Sideman fa 12 mesos

Hello!

I believe all problems you reported have been addressed. 

Please let me know if you still experience any problem.

Best regards,

Gil

The Voki Team

0
Fixed

Voki Presentation does not load

PrincessBeverly Emereole fa 2 anys en Voki Presenter updated by Gil Sideman fa 2 mesos 5

good afternoon, thank you for responding ,anytime I press the link it loads forever and never previews. 

http://www.voki.com/vp-editor/preview_export/impress.php?VpID=1161322

http://www.voki.com/vp-editor/preview_export/impress.php?VpID=1161303

Answer
Gil Sideman fa 2 anys

Hi Beverly - 

Our engineers have determined that one of the images you used (one of the nvidia logos) exposed a problem in our presentation format. 

We believe the problem was due to entering the image data as text in the URL field.


Instead - please add select image as a file from your desktop.

I attached the same image as a png file - download it to your computer, and add it to your presentation and it will work fine.

The two presentations that you already created will have to be recreated I'm afraid.

Let me know if you still see a problem.

Best regards,

Gil


0
Respost

Adding a YouTube video to a Voki classroom presentation

montgomeryd fa 2 anys en Voki Presenter updated by Gil Sideman fa 2 anys 2

I have been attempting to add a YouTube video to a voki presentation. It seems easy enough, but nothing works. I add the link and click insert video, but after that nothing occurs. What do I need to do to get a youtube video in my presentation?

Answer
Gil Sideman fa 2 anys

Hello!


The video does not play when you are editing the presentation - but when the presentation plays/runs.


Play the presentation to see the video play.


Hope this helps,

Gil

The Voki Team

0
Under review

question inflection...

Molly fa 3 anys en Voki Presenter updated by Gil Sideman fa 3 anys 1

I want a voki to use a question inflection...i.e., to ask a question.  Simply adding a question mark does not do this.  How do I achieve this?

0
Respost

Отсутствие звука в презентации

Helen fa 3 anys en Voki Presenter updated by Gil Sideman fa 2 anys 2

Здравствуйте! В презентации отсутствует звук "человека". Хотя в предпросмотре звук есть. Как можно исправить?

Answer
Gil Sideman fa 2 anys

Hi Helen - please send a note to support@voki.com and we will help you out. 
Regards, Gil

Привет, Хелен, пожалуйста, отправьте заметку на support@voki.com, и мы поможем вам.
С уважением, Гил

0
Respost

How to embed voki avatar into wordpress page?

Emily fa 3 anys en Voki Presenter updated by Nishant (Voki Tech) fa 3 anys 2

Can someone please advise me on how to embed a voki avatar into a wordpress page? I have tried copying and pasting both the new and deprecated embed code for my voki avatar into a wordpress page under 'html'. But when I update the wordpress page I cannot see the avatar and I keep getting a message that says the code is invalid. I need to embed multiple voki avatars into multiple pages on wordpress for a university assignment. Any help would be greatly appreciated!!!

Answer

Hi Emily, 


Following are the instructions for embedding Voki in Wordpress.

Step 1: Login to your WordPress admin panel and select All pages or Add new page from left option bar.




Step 2: Your created page will be shown in the list of pages and select where you want to add the scene.



Step 3: Select the text box and paste your embed code here and click update.




Step 4: Click preview changes to see the embedded scene on the page.



If you still face issues embedding Voki in your Wordpress page then please email the link to your Wordpress web page where you are trying to embed your scene to support@voki.com

Let me know how it goes.
Regards,
Nishant

0
Under review

login problems with Presenter

gabrielguzman fa 3 anys en Voki Presenter updated by Gil Sideman fa 3 anys 1

I am trying to use my paid subscription to Presenter and when I try to login, I get the same error message and a warning that the site is not trusted. I am using Firefox (latest update), and it worked one day, then the next doesn't. Could you tell me if there is something that can be done?

0

Presenter problems

Angela Woodrow fa 4 anys en Voki Presenter 0

I have a Voki presenter account. When I log in to Voki, it recognizes me but when I click on "Presenter", it goes to a page asking me sign up for an account. This happens often but not every time. Very frustrating.

0
Under review

Voki Presenter - download option?

Mrs Faircloth fa 4 anys en Voki Presenter updated by Gil Sideman fa 4 anys 1

If I purchase Voki Presenter, is there an option to download (preferably as mp4) presentations that I make for my online course?