Esto es una estafa
No hay servicio de atencion al usuario. Todo esta desactualizado. Parece que aqui no hay nadie dando soporte. Una esfata.
VOKI needs to talk
cannot add voki to presentation
Tengo la versión de celular full. No me deja grabar los mensajes
Tengo la versión full de la app en el celular. No me permite crear audios y tampoco compartir, qué será? Gracias!
voki presenter and youtube video
Hello I have tried to include a video from youtube in my presentation on voki presenter , but even if I can see the icon in the edit mode, it does not show while the presentation runs
Hello Again!
This issue has been fixed.
Please try again and let us know if any further issues are noticed.
Regards
Gil
can you record your screen with the voki ?
As my presentation, can I add the voki and record my screen as the presentation?
Hi Mairi,
Hope you are doing well
If I understand you correctly then you are looking to add your Voki character to your Voki presentation slides and then download that presentation as a video by recording your screen.
If that is the case, then yes, you can do that.
To understand how to use Voki Presenter - and add your Voki character to the Voki Presentation - please review: https://www.voki.com/site/support and then scroll down to "Getting started with the Voki Presenter" section. You will see a guide and video tutorial to help you get started with Voki Presenter.
Regarding downloading the presentation as a video, there is no built in feature to do so, but there are many screen capture utilities that you can use (many of them free). Note that screen capture is not officially supported in Voki, but, if you are a Voki Customer, and as long as it is done for teaching purposes, then it is fine.
I hope this helps.
If you have additional questions feel free to contact us at support@voki.com.
Regards,
Gurpreet
Analytics wanted
Hi there
I just set up a new PA a free creator voki for my linked in and would like to know if there are analytics for her?
Check her out she is lovely! ..and informative!
https://www.voki.com/site/pickup?scid=17557083&chsm=8c75ffa5bdfcc80e14262c6ae5d3e7a8
Thanks voki!
Two voki's gone awol, please explain
I posted this as a ticket a while ago but no replies to date
~ I have a basic account and had two voki's in my account but the pickups are not working despite using my account recently and responding to the 'use your voki account email' Is there an outage? Have you deleted them but not my account? Can I have them back please? One was on my linked in and was a good advert about voki as well as a useful talking avatar.
Please let me know whats going on?
It was an annoying start to 2021
This upload file feature on tickets seems busted as well with no user feedback that anything is happening.
I don't mind having to make them again but being ignored by support is extremely rude.support
JeanV
information_collector@yahoo.com
Hello Jean,
As our support may have already informed you, we checked and your account was indeed cleared (recycled) due to inactive status.
Given our intention to continue to offer free (and paid) service, we need to free unused resources from time to time to make room for existing & new users. For Free account, inactive status is defined as over 2 years without login and without any scene playback.
I'm sorry this caused an inconvenience and thanks for understanding.
Best regards,
Gil
A Voki is not a video - it is a dynamic animation.
It can be played (opened) in any browser just by clicking it - but, again, it is not a video.
What are you trying to do with Voki? Please explain why you need a video & perhaps I can advise further.
Thanx
Hello!
I believe all problems you reported have been addressed.
Please let me know if you still experience any problem.
Best regards,
Gil
The Voki Team
Сервис поддержки клиентов работает на платформе UserEcho
