Voki's community is here to let Voki, Voki Classroom, and Voki Presenter users provide feedback, such as Voki product ideas, praise, or other comments/ questions/ concerns. Although not every post here can be answered by a Voki representative, we do read and consider each and every post!
  1. Forum: Voki
  2. Voki Presenter
+1

Esto es una estafa

Quantum Consultors 9 lat temu w Voki Presenter • 0

No hay servicio de atencion al usuario. Todo esta desactualizado. Parece que aqui no hay nadie dando soporte. Una esfata.

+1
W trakcie analizy

VOKI needs to talk

Sharon Bingham 9 lat temu w Voki Presenter • Ostatnio zmodyfikowane przez Gil Sideman 9 lat temu • 2
I have setup my voki (per guide). I've created my slides and she is on every slide. I selected her voice. Is she supposed to read the slides? do I record narration for each slide? How does this work?
+1
To nie jest błąd

cannot add voki to presentation

amyj 10 lat temu w Voki Presenter • Ostatnio zmodyfikowane przez Eva 10 lat temu • 3
when i click on ad voki, nothing happens. The box appears, and it just says Add Voki, but when I click on that, nothing happens. It worked yesterday.
0
W trakcie analizy

Tengo la versión de celular full. No me deja grabar los mensajes

Gaby 6 miesięcy temu w Voki Presenter • Ostatnio zmodyfikowane przez Gil Sideman 6 miesięcy temu • 1

Tengo la versión full de la app en el celular. No me permite crear audios y tampoco compartir, qué será? Gracias! 

0
Z odpowiedzią

voki presenter and youtube video

simonetta_v 3 lat temu w Voki Presenter • Ostatnio zmodyfikowane przez Gil Sideman 3 lat temu • 3

Hello I have tried to include a video from youtube in my presentation on voki presenter , but even if I can see the icon in the edit  mode, it does not show while the presentation runs

Odpowiedź
Gil Sideman 3 lat temu

Hello Again! 

This issue has been fixed. 

Please try again and let us know if any further issues are noticed.

Regards

Gil

0
Ukończony

can you record your screen with the voki ?

Mairi 3 lat temu w Voki Presenter • Ostatnio zmodyfikowane przez Gurpreet Singh (Voki Support) 3 lat temu • 2

As my presentation, can I add the voki and record my screen as the presentation?

Odpowiedź
Gurpreet Singh (Voki Support) 3 lat temu

Hi Mairi,
Hope you are doing well

If I understand you correctly then you are looking to add your Voki character to your Voki presentation slides and then download that presentation as a video by recording your screen.

If that is the case, then yes, you can do that.

To understand how to use Voki Presenter - and add your Voki character to the Voki Presentation - please review: https://www.voki.com/site/support and then scroll down to  "Getting started with the Voki Presenter" section. You will see a guide and video tutorial to help you get started with Voki Presenter.

Regarding downloading the presentation as a video, there is no built in feature to do so, but  there are many screen capture utilities that you can use (many of them free).  Note that screen capture is not officially supported in Voki, but, if you are a Voki Customer, and as long as it is done for teaching purposes, then it is fine.

I hope this helps.
If you have additional questions feel free to contact us at support@voki.com.
Regards,

Gurpreet

0

Analytics wanted

Dark Lord of Nightnews net 4 lat temu w Voki Presenter • 0

Hi there

I just set up a new PA a free creator voki for my linked in and would like to know if there are analytics for her?

Check her out she is lovely! ..and informative!

https://www.voki.com/site/pickup?scid=17557083&chsm=8c75ffa5bdfcc80e14262c6ae5d3e7a8 

Thanks voki!

0
To nie jest błąd

Two voki's gone awol, please explain

Dark Lord of Nightnews net 4 lat temu w Voki Presenter • Ostatnio zmodyfikowane przez Gil Sideman 4 lat temu • 3

I posted this as a ticket a while ago but no replies to date

Image 146


~ I have a basic account and had two voki's in my account but the pickups are not working despite using my account recently and responding to the 'use your voki account email' Is there an outage? Have you deleted them but not my account? Can I have them back please? One was on my linked in and was a good advert about voki as well as a useful talking avatar.

Please let me know whats going on?

It was an annoying start to 2021

This upload file feature on tickets seems busted as well with no user feedback that anything is happening.

I don't mind having to make them again but being ignored by support is extremely rude.support

JeanV
information_collector@yahoo.com

Odpowiedź
Gil Sideman 4 lat temu

Hello Jean,

As our support may have already informed you, we checked and your account was indeed cleared (recycled) due to inactive status.  


Given our intention to continue to offer free (and paid) service, we need to free unused resources from time to time to make room for existing & new users. For Free account, inactive status is defined as over 2 years without login and without any scene playback.

I'm sorry this caused an inconvenience and thanks for understanding.

Best regards,

Gil

0
Z odpowiedzią

Do the files saved in Voki creator, classroom or lessons a type of file like a video file or can they only be opened with Voki?

chrisma 4 lat temu w Voki Presenter • Ostatnio zmodyfikowane przez Gil Sideman 4 lat temu • 2
Odpowiedź
Gil Sideman 4 lat temu

A Voki is not a video - it is a dynamic animation. 

It can be played (opened) in any browser just by clicking it - but, again,  it is not a video.

What are you trying to do with Voki?  Please explain why you need a video & perhaps I can advise further.

Thanx

Odpowiedź
Gil Sideman 5 lat temu

Hello!

I believe all problems you reported have been addressed. 

Please let me know if you still experience any problem.

Best regards,

Gil

The Voki Team



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