Voki's community is here to let Voki, Voki Classroom, and Voki Presenter users provide feedback, such as Voki product ideas, praise, or other comments/ questions/ concerns. Although not every post here can be answered by a Voki representative, we do read and consider each and every post!

Recently updated topics 485

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Creating an account

Danielle 2 роки тому в Voki FAQs • оновлено Akhilesh Khanka 2 роки тому • 1
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Free account

noemidalmau 3 роки тому в Voki FAQs • оновлено Gil Sideman 3 роки тому • 2
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Under review

Can I add a picture to speech to talk?

koheo 3 роки тому в Voki FAQs • оновлено Gil Sideman 3 роки тому • 3
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Hi, Is there a phone number that I can call? I was charged automatically for a plan I haven't even chosen before. I want to be fully refunded

erenysefen 3 роки тому • оновлено Gil Sideman 3 роки тому • 2
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I can´t use the voki link to share on a genially presentation. I always get a message telling me the url is invalid. Please help me.

tbustamantes 3 роки тому в Voki FAQs • оновлено Gil Sideman 3 роки тому • 3
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Popular Topics 485

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Creating an account

Danielle 2 роки тому в Voki FAQs • оновлено Akhilesh Khanka 2 роки тому • 1

I have tried to create an account, and it keeps saying the e-mail address is already in use. I have tried 3 of my e-mail accounts, and it has the same errors for each one. I say forgot password and get a message to that e-mail saying there is no account linked to this address. 

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Є відповідь

Free account

noemidalmau 3 роки тому в Voki FAQs • оновлено Gil Sideman 3 роки тому • 2

Hello! Do you know how many voki creation can be saved in a free account? Thanks

Відповідь
Gil Sideman 3 роки тому

Up to 3 Vokis & 3 Voki Presentations can be saved & shared.

Regards,

Gil

The Voki Team

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Under review

Can I add a picture to speech to talk?

koheo 3 роки тому в Voki FAQs • оновлено Gil Sideman 3 роки тому • 3

Can I add a picture to speech to talk?

0
Є відповідь

Hi, Is there a phone number that I can call? I was charged automatically for a plan I haven't even chosen before. I want to be fully refunded

erenysefen 3 роки тому • оновлено Gil Sideman 3 роки тому • 2
Відповідь
Gil Sideman 3 роки тому

Hello!

Send us an email to support@voki.com and our support team will look into it. Please include a link to your invoice or the account ID or your login name (email you used to register) to allow us to identify the purchase.

Any charge within 30 days of purchase is subject to our 30 day money back guarantee - no questions asked and no reason required.

Regards,

Gil

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Є відповідь

I can´t use the voki link to share on a genially presentation. I always get a message telling me the url is invalid. Please help me.

tbustamantes 3 роки тому в Voki FAQs • оновлено Gil Sideman 3 роки тому • 3

I can´t use the voki link to share on a genially presentation. I always get a message telling me the url is invalid. Please help me.

Відповідь
Gil Sideman 3 роки тому

Hello!

Our QA have performed an extensive review trying to recreate the problem, but could not recreate. 

Further information from you would enable us to look into it further.


We're standing by,

Regards,

Gil

Tha Voki Team

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