Voki's community is here to let Voki, Voki Classroom, and Voki Presenter users provide feedback, such as Voki product ideas, praise, or other comments/ questions/ concerns. Although not every post here can be answered by a Voki representative, we do read and consider each and every post!

Recently updated topics 485

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Creating an account

Danielle 2 года назад в Voki FAQs обновлен Akhilesh Khanka 2 года назад 1
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Отвечен

Free account

noemidalmau 3 года назад в Voki FAQs обновлен Gil Sideman 3 года назад 2
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На рассмотрении

Can I add a picture to speech to talk?

koheo 3 года назад в Voki FAQs обновлен Gil Sideman 3 года назад 3
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Отвечен

Hi, Is there a phone number that I can call? I was charged automatically for a plan I haven't even chosen before. I want to be fully refunded

erenysefen 3 года назад обновлен Gil Sideman 3 года назад 2
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Отвечен

I can´t use the voki link to share on a genially presentation. I always get a message telling me the url is invalid. Please help me.

tbustamantes 3 года назад в Voki FAQs обновлен Gil Sideman 3 года назад 3
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Creating an account

Danielle 2 года назад в Voki FAQs обновлен Akhilesh Khanka 2 года назад 1

I have tried to create an account, and it keeps saying the e-mail address is already in use. I have tried 3 of my e-mail accounts, and it has the same errors for each one. I say forgot password and get a message to that e-mail saying there is no account linked to this address. 

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Отвечен

Free account

noemidalmau 3 года назад в Voki FAQs обновлен Gil Sideman 3 года назад 2

Hello! Do you know how many voki creation can be saved in a free account? Thanks

Ответ
Gil Sideman 3 года назад

Up to 3 Vokis & 3 Voki Presentations can be saved & shared.

Regards,

Gil

The Voki Team

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На рассмотрении

Can I add a picture to speech to talk?

koheo 3 года назад в Voki FAQs обновлен Gil Sideman 3 года назад 3

Can I add a picture to speech to talk?

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Отвечен

Hi, Is there a phone number that I can call? I was charged automatically for a plan I haven't even chosen before. I want to be fully refunded

erenysefen 3 года назад обновлен Gil Sideman 3 года назад 2
Ответ
Gil Sideman 3 года назад

Hello!

Send us an email to support@voki.com and our support team will look into it. Please include a link to your invoice or the account ID or your login name (email you used to register) to allow us to identify the purchase.

Any charge within 30 days of purchase is subject to our 30 day money back guarantee - no questions asked and no reason required.

Regards,

Gil

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Отвечен

I can´t use the voki link to share on a genially presentation. I always get a message telling me the url is invalid. Please help me.

tbustamantes 3 года назад в Voki FAQs обновлен Gil Sideman 3 года назад 3

I can´t use the voki link to share on a genially presentation. I always get a message telling me the url is invalid. Please help me.

Ответ
Gil Sideman 3 года назад

Hello!

Our QA have performed an extensive review trying to recreate the problem, but could not recreate. 

Further information from you would enable us to look into it further.


We're standing by,

Regards,

Gil

Tha Voki Team

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