Once students have submitted their work, how long does it stay in the class or assignment folder?

I have emailed your 'support' 3 times in the last two years in attempt to cancel my subscription and refund my last two years payments. I am very unhappy as when I signed up it was with the understanding it could be cancelled anytime. This is not the case.

I tried to sign up for voki classroom or voki voki presenter for the free version and it didn't let me. How can I get a free acount for those? I created voki on the basic version with my students . the y loved it very much but couldn't publish and email .

Hi, I repeatedly contacted Customer Support using the form on the Voki site before my 15 day "free" trial ended, requesting that my Voki Presenter account be cancelled. I also unchecked the automatic bill option and removed the payment option I'd provided when I'd signed up for the trial. I received my credit card bill last month and saw that I had still been charged $29.95. I never received any response from Customer Support, and I never received a response from Voki when I submitted this same ticket as a private message 3 weeks ago. I would like a refund for the Voki Presenter charge ASAP and would like to cancel my Voki Presenter account.