Tus comentarios

Emma - We tested the various methods for adding audio to Voki and did not encounter any problem.

Please clear your browser cache (this helps sometimes) and try again.

If you still see a problem - please send a note to support@voki.com and include additional information - how are you adding audio, platform & browser you are using (mac/win), precise steps leading up to the problem, screenshots would be helpful - and we will look into it and advise further.

Thanks,

Gil

Hi Emma -

What method did you use to create your audio?

did you use Text-To-Speech, record by Microphone or record by phone?



Hi -

Please send a note to support@voki.com and we'll sort it out for you.

Regards,

Gil

The Voki Team

Hi Karin -

How can we help?

Debi -

Please send a note to support@voki.com - and include a link to your Voki Scene that fails to load - we'd love to take a look.

Thanx!

Gil

The Voki Team

Hi Claudio -

please send a note to support@voki.com and we will take care of it for you.

Take care,

Gil

The Voki Team

Seems like you just did (post)

what seems to be the problem?

Hi Lanise -


I'm sorry you lost access to your favorite avatar!

There is no simple technical way to enable the (now premium) avatar for your free account.

But if you send us your email we will upgrade you up to a complementary Voki Presenter account that will enable you to access your avatar. Also - you might enjoy Voki Presenter :-)


Please send to support@voki.com - and reference this thread.

Best,

Gil

The Voki Team

Hi -
I'd like to add that it is not always desirable to have the character read verbatim what's on the page.
In many (perhaps most) cases one would want to have the character present an overview, or present the same information in a different way - perhaps elaborating on certain points.
That is why we do not have the character simply read the text on the page, but we leave it to you to specify what the Voki character should say.
Hope this helps,Gil
Hi Peter -

This seems to be a limitation introduced by your school.
You need to ask your administrator to whitelist the voki.com and oddcast.com domains - that should hopefully resolve the issue.

The only other suggestion I can make is to try using a different web browser & try on a different computer.
If you see the same problem - then this is definitely a schoolwide issue that can only be resolved by your network admin.

Please let us know how goes.
Best,
Gil
The Voki Team