The avatar I created many years is now only available for Voki classroom or presenters. Why can't I keep my old avatar since I established the account before that model became used primarily for educators? I am an educator and my student pointed this out
ddeutsch il y a 2 ans • mis à jour par Gil Sideman il y a 2 ans • 1
Service d'assistance aux clients par UserEcho
From time to time we make product changes to improve the product but also to balance the Voki product lineup.
It is thus possible that a model that used to be available to Basic (Free ) users, may now be limited to paid plans.
This is not a frequent occurrence mind you. In fact most of the updates that we make are in the opposite direction - when we add new models, most are made available to Basic users.
Please send us a note to firstname.lastname@example.org - and ask that it be referred to me - and point out which model is the one in question - and I'll check and see if it can be made available.
All the best,
The Voki Team