Voki's community is here to let Voki, Voki Classroom, and Voki Presenter users provide feedback, such as Voki product ideas, praise, or other comments/ questions/ concerns. Although not every post here can be answered by a Voki representative, we do read and consider each and every post!
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Answered

Hi, I want only Voki Creater and the app installed on 30 of my ipads. How do I do this?

monteverde1997 2 years ago updated by Gil Sideman 2 years ago 2

Do I pay for a subscription first? Do I add the free app to the ipads first? Will I be able to add the app to 30 ipads using just one Apple ID?

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Under review

i want to stop my subscription

aminameliani12 2 years ago updated by Gurpreet Singh (Voki Support) 2 years ago 1
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Under review

Help... Students are not able to get started and have a blank screen

Damalu Hamrick 2 years ago in Voki Classroom updated by Gil Sideman 2 years ago 2

Several students unable to access Voki while using my Student accounts that I set up.

Image 164

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Under review

unable to add new students into my classroom

coolenglishhelp 3 years ago in Voki Classroom updated by Gil Sideman 3 years ago 1

Hi, I was just trying to add a new student into my classroom.

However, when I clicked the "add" button, it turned out to show "500 Origin Error".(See screenshot below)

I also tried relogin and used differents computers and laptops but all in vain. All I get is "500 Origin Error".

Image 162


Please kindly help me solve this problem.

I really need to add my students into the classroom!

Thank you.

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Completed

email sign up

gema burgos 3 years ago updated by Gil Sideman 3 years ago 3

Hi there!

I've tried to sign up and create new accounts with diverse emails and all the time it says "email already exists" "network problem". How can solve this problem? Because I've even created new emails to double check if it was something to do with that email in particular.

Thanks!

Answer
Gil Sideman 3 years ago

Gema - 

This has been fixed. Apologies for the inconvenience. Voki signup is functioning again. 

Best regards,

Gil

The Voki Team

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Under review

se demora en cargar

Santi Rofin 3 years ago in Voki FAQs updated by Gil Sideman 3 years ago 1

Voki tiene muchos problemas, al guardar las grabaciones externas y muy especialmente cuando se guarda, se demora mucho y al final no instala

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Under review

How can I post a link to my Voki classroom assignment in our LMS?

hawest 3 years ago in Voki Classroom updated by Gurpreet Singh (Voki Support) 3 years ago 1
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Completed

Can I change the colour of the fish?

noeliamarch97 3 years ago updated by Gil Sideman 3 years ago 2
Answer
Gil Sideman 3 years ago

Hello!

Different Voki characters support different color options, including: skin, hair, eys, mouth, makeup


The only way to know what color options are available for a specific character is to try. If skin color is available for that fish, then it is supported !


Please try & enjoy Voki ! 


Regards,

Gil

The Voki Team