Voki's community is here to let Voki, Voki Classroom, and Voki Presenter users provide feedback, such as Voki product ideas, praise, or other comments/ questions/ concerns. Although not every post here can be answered by a Voki representative, we do read and consider each and every post!
+3
Under review

Glitched edit button logs out my account.

schmie31 2 months ago in Voki Classroom • updated by Gil Sideman 2 months ago 1

So I'm trying to create a new voki for an assignment in my class, but whenever I press the edit button, a window pops up and I am immediately logged out and sent back to the homepage. Help please? This problem persists across Internet Explorer and Chrome.

+3
Under review

I'm trying to post a link for my aviator for my online class but when I click my link to look at it when it's submitted it doesn't pull up it just refreshes it

Tay 3 months ago in Voki Presenter • updated by Gil Sideman 4 weeks ago 5

I'm trying to post a link for my aviator for my online class but when I click my link to look at it when it's submitted it doesn't pull up it just refreshes it 

+3
Answered

Where has the Embed code option gone?

Dawn Keenan 2 years ago • updated by Gil Sideman 2 years ago 3

Why can I no longer access the Embed Code for my Voki without a paid subscription?

Answer
Gil Sideman 2 years ago

Hi All -

As part of the update to Voki 2.0 we've introduced many new capabilities (including for free users) and we've also restricted some features to paid customers. Among these features were the advanced publish & share features.

I apologize sincerely for the inconvenience this has caused - but to make Voki sustainable and ensure its continued existence we need to charge for more than we have been.

Thanks for your support & understanding - and I hope you will consider a paid subscription.

Regards

Gil



+3
Under review

I created a voki this morning, then emailed it to myself to test it. While the link works to open the voki site, when I click the play button on the voki, it doesn't actually play.

Michelle 2 years ago • updated by Gil Sideman 8 months ago 9

I created a voki this morning, then emailed it to myself to test it. While the link works to open the voki site, when I click the play button on the voki, it doesn't actually play. And when I copy and paste the voki link from the publish/share site into a new browser window, the voki doesn't play when I click the play button. What is going on? I need to use this for a presentation.

+3
Answered

I recorded a poem with the microphone but the recording just disapeared and does not work

Bruce Law 4 years ago • updated by Eva 3 years ago 2
+3
Fixed

The recording does not save. Am very frustrated. rona@akivaschool.com

Rona Katz 5 years ago • updated by Sumit 5 years ago 1
+3
Under review

Approved Voki has been changed and content is missing

Susan Hopper 3 years ago in Voki Classroom • updated by Gil Sideman 2 years ago 14
One of my favorite sample Vokis no longer exists in my Voki classroom.  I was trying to access it to show to this year's students, but I discovered that the character has been changed, the background has been changed, and there is no sound.  How do I recover it?  It's the first approved Voki in the 7th period 2011-2012 class by Kevin.
+3
Under review

This product sucks. It won't let me create any new character. And I just bought it too. No improvement. Yuck

rob . 2 years ago • updated by Gil Sideman 2 years ago 1
+3
Under review

Please help

Irma Szeverényi Ujhelyiné 2 years ago in Voki FAQs • updated by Gil Sideman 2 years ago 1
Dear trainers, It is a pleasure for me to use Voki in special education. My problem now is that in using Chrome browser the character doesn’t open automatically, only when we click on it. Can you please help and advise how to solve this problem ? With t