Voki's community is here to let Voki, Voki Classroom, and Voki Presenter users provide feedback, such as Voki product ideas, praise, or other comments/ questions/ concerns. Although not every post here can be answered by a Voki representative, we do read and consider each and every post!
+4
Answered
Nina Schroeder 4 years ago • updated by Pepita Pop Amis 2 years ago 2
How can I get the avatar to pause between words when I am typing in text? Adding blank space doesn't help. He just rattles off all the words that I have on a list and I would like a slight pause between the words. Hope you can help!

It would also be nice if there was a way to pause between sentences, or to change the delivery speed of the avatar reading typed text. Please let me know if there is.
+4
Fixed
Stephanie Brown 4 years ago • updated 4 years ago 3
My students' vokis were never delivered to my email box...what happened? Do the kids HAVE to enter their email accounts to use this for free and have it send to my email? Also, if that is the case, some schools have filters preventing students from using personal emails at school, therefore eliminating the option of "registering". Is my only option then to pay for this? And what became of my students' work? The site said that the projects sent successfully?!
+4
Fixed
Maureen Thomas 4 years ago • updated by Sumit 4 years ago 9
+4
Under review
Susan Hopper 2 years ago • updated by Gil Sideman 2 years ago 1

When I send emails to Voki, I expect to receive responses in a timely manner. It should NOT take weeks for Voki to acknowledge customers' emails sent to support@voki.com or feedback@voki.com.

+4
Fixed
Liz Costa 4 years ago • updated by Eric Kiang 4 years ago 1
I am trying to register for Voki but the registration page does not load
+4
Under review
Emma Clifford 2 years ago • updated 2 years ago 6

Hi, I have made a recording - the first one worked and saved but I have been unable to save anymore recordings. I can record, playback and hit save but then it disappears. I have checked in the 'My Voki' tab and 'Edit Your Voki / Folder Icon' but no sign of my recordings. Any help appreciated.

+4
Under review
Michelle Sierra Hancock 2 years ago • updated by samuel Sanchz 2 years ago 2
I need help
+4
Answered
alex 4 years ago • updated by Eva 3 years ago 2
I want to use a voki avatar in a SMART Notebook file and a word document. Can you help? I downloaded the SMART Notebook player that the SMART Exchange says to use to insert the code, but I insert the code and click go and all I get is a grayed out player that does nothing. Any help would be awesome!
+3
Answered
Dawn Keenan 1 year ago • updated by Gil Sideman 1 year ago 3

Why can I no longer access the Embed Code for my Voki without a paid subscription?

Answer
Gil Sideman 1 year ago

Hi All -

As part of the update to Voki 2.0 we've introduced many new capabilities (including for free users) and we've also restricted some features to paid customers. Among these features were the advanced publish & share features.

I apologize sincerely for the inconvenience this has caused - but to make Voki sustainable and ensure its continued existence we need to charge for more than we have been.

Thanks for your support & understanding - and I hope you will consider a paid subscription.

Regards

Gil