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I can't upload a profile picture

Kelso Pazmo 1 год назад в Voki FAQs обновлен Gil Sideman 1 год назад 3

I tried to add a profile pic but when I clicked submit, it redirected to the Voki homepage and the picture isn't there.

Ответ

Ответ
На рассмотрении

Hi Kelso - 

We don't immediately see a problem.

Perhaps your login expired. Try to logout and login, and then try again.

If that does not do it, clear your browser cache and cookies and try again.

Let me know how goes,

Regards

Gil

The Voki Team

ХОРОШО, МНЕ ПОНРАВИЛОСЬ
Оценка удовлетворенности от Kelso Pazmo 1 год назад

btw this is for Voki profile not Voki community support profile

I can upload a picture on my community support account

just not the Voki one

Ответ
На рассмотрении

Hi Kelso - 

We don't immediately see a problem.

Perhaps your login expired. Try to logout and login, and then try again.

If that does not do it, clear your browser cache and cookies and try again.

Let me know how goes,

Regards

Gil

The Voki Team

Сервис поддержки клиентов работает на платформе UserEcho