0
Ikke en bug

I can't upload a profile picture

Kelso Pazmo 3 år siden i Voki FAQs opdateret af Gil Sideman 3 år siden 3

I tried to add a profile pic but when I clicked submit, it redirected to the Voki homepage and the picture isn't there.

Svar

Svar
Under vurdering

Hi Kelso - 

We don't immediately see a problem.

Perhaps your login expired. Try to logout and login, and then try again.

If that does not do it, clear your browser cache and cookies and try again.

Let me know how goes,

Regards

Gil

The Voki Team

GOD, JEG ER TILFREDS
Tilfredshedsangivelse af Kelso Pazmo 3 år siden

btw this is for Voki profile not Voki community support profile

I can upload a picture on my community support account

just not the Voki one

Svar
Under vurdering

Hi Kelso - 

We don't immediately see a problem.

Perhaps your login expired. Try to logout and login, and then try again.

If that does not do it, clear your browser cache and cookies and try again.

Let me know how goes,

Regards

Gil

The Voki Team

Kundesupport af UserEcho