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Not a bug

I can't upload a profile picture

Kelso Pazmo vor 3 Jahren in Voki FAQs • aktualisiert von Gil Sideman vor 3 Jahren • 3

I tried to add a profile pic but when I clicked submit, it redirected to the Voki homepage and the picture isn't there.

Antwort

Antwort
Wird überprüft
Gil Sideman vor 3 Jahren

Hi Kelso - 

We don't immediately see a problem.

Perhaps your login expired. Try to logout and login, and then try again.

If that does not do it, clear your browser cache and cookies and try again.

Let me know how goes,

Regards

Gil

The Voki Team

GUT, ICH BIN ZUFRIEDEN.
Zufriedenheit
Zufriedenheit von Kelso Pazmo vor 3 Jahren
Kelso Pazmo vor 3 Jahren

btw this is for Voki profile not Voki community support profile

I can upload a picture on my community support account

just not the Voki one

Antwort
Wird überprüft
Gil Sideman vor 3 Jahren

Hi Kelso - 

We don't immediately see a problem.

Perhaps your login expired. Try to logout and login, and then try again.

If that does not do it, clear your browser cache and cookies and try again.

Let me know how goes,

Regards

Gil

The Voki Team

Not a bug
Gil Sideman vor 3 Jahren

Customer support service by UserEcho