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Pas un bug

I can't upload a profile picture

Kelso Pazmo il y a 3 ans dans Voki FAQs • mis à jour par Gil Sideman il y a 3 ans • 3

I tried to add a profile pic but when I clicked submit, it redirected to the Voki homepage and the picture isn't there.

Solution

Solution
À l'étude
Gil Sideman il y a 3 ans

Hi Kelso - 

We don't immediately see a problem.

Perhaps your login expired. Try to logout and login, and then try again.

If that does not do it, clear your browser cache and cookies and try again.

Let me know how goes,

Regards

Gil

The Voki Team

JE SUIS SATISFAIT
Évaluation de satisfaction
Note de satisfaction par Kelso Pazmo il y a 3 ans
Kelso Pazmo il y a 3 ans

btw this is for Voki profile not Voki community support profile

I can upload a picture on my community support account

just not the Voki one

Solution
À l'étude
Gil Sideman il y a 3 ans

Hi Kelso - 

We don't immediately see a problem.

Perhaps your login expired. Try to logout and login, and then try again.

If that does not do it, clear your browser cache and cookies and try again.

Let me know how goes,

Regards

Gil

The Voki Team

Pas un bug
Gil Sideman il y a 3 ans

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