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Some of my students are not able to record themselves or save their recordings while a few can. Can someone help me?

Carmen 2 maand geleden in Voki Classroom bijgewerkt door Gil Sideman 2 maand geleden 1

I have an assignment and only a few students were able to record, save their recording, and submit. I have quite a few students who can not record. I was wondering if anyone can help?

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Hello Carmen!

I'd like to know more about the environment that might help explain the problem.

* What platforms/browsers are the students using ? (for example - Mac/Safari ) 

* are they using the school's network or connected to it? or are they using their home computer ?

If the school network, the problem might be the result of the school's security settings - your School IT may need to open access to our domains.

Let me know,