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Some of my students are not able to record themselves or save their recordings while a few can. Can someone help me?

Carmen 3 years ago in Voki Classroom updated by Gil Sideman 3 years ago 3

I have an assignment and only a few students were able to record, save their recording, and submit. I have quite a few students who can not record. I was wondering if anyone can help?

Answer

Answer

For those schools that implement domain based limitations on incoming traffic, please tell your IT department to whitelist  *.voki.com & *.oddcast.com domains.

Under review

Hello Carmen!

I'd like to know more about the environment that might help explain the problem.

* What platforms/browsers are the students using ? (for example - Mac/Safari ) 

* are they using the school's network or connected to it? or are they using their home computer ?

If the school network, the problem might be the result of the school's security settings - your School IT may need to open access to our domains.

Let me know,

Gil

Answer

For those schools that implement domain based limitations on incoming traffic, please tell your IT department to whitelist  *.voki.com & *.oddcast.com domains.