- Voki
- Voki Presenter
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Fejl
Voki Presentation does not load
good afternoon, thank you for responding ,anytime I press the link it loads forever and never previews.
http://www.voki.com/vp-editor/preview_export/impress.php?VpID=1161322
http://www.voki.com/vp-editor/preview_export/impress.php?VpID=1161303
Svar
Hi Beverly -
Our engineers have determined that one of the images you used (one of the nvidia logos) exposed a problem in our presentation format.
We believe the problem was due to entering the image data as text in the URL field.
Instead - please add select image as a file from your desktop.
I attached the same image as a png file - download it to your computer, and add it to your presentation and it will work fine.
The two presentations that you already created will have to be recreated I'm afraid.
Let me know if you still see a problem.
Best regards,
Gil
Good morning. I access your site to create a character, but it just keeps loading. It's been like this for a couple of days.
Hi Raul -
Please try to clear your browser cache - that should resolve it.
Best regards,
Gil
Kundesupport af UserEcho
Hi Beverly -
Our engineers have determined that one of the images you used (one of the nvidia logos) exposed a problem in our presentation format.
We believe the problem was due to entering the image data as text in the URL field.
Instead - please add select image as a file from your desktop.
I attached the same image as a png file - download it to your computer, and add it to your presentation and it will work fine.
The two presentations that you already created will have to be recreated I'm afraid.
Let me know if you still see a problem.
Best regards,
Gil