I have been trying to contact Voki via Support as well as sending private messages here and have had no response. PLEASE COntact me regarding my account.
I have been trying to cancel my account for days and have received no response from you via email, facebook, or community. Please contact me!
Сервис поддержки клиентов работает на платформе UserEcho
Apologies - emails sometimes get stuck in spam. I assume you wrote to email@example.com?
If you wrote on Friday, we will likely respond over the weekend. If you wrote earlier and still have not heard back - please send another note, and cc also firstname.lastname@example.org.
We'd like to help - thanks for your patience.
Hi Gil, I sent the first message to support on the 20th, then another on Friday. I sent both through the online form at the voki website, to avoid the spam issue. Should I just send one to feedback? Is there any way you can direct someone to contact me
Please send again directly to email@example.com & cc firstname.lastname@example.org.
Our support team does work on the weekend (in reduced capacity) so someone should respond before monday. I will ask them to keep an eye out for your note. Thanx!
Ok, will do, thank you