I have been trying to contact Voki via Support as well as sending private messages here and have had no response. PLEASE COntact me regarding my account.
I have been trying to cancel my account for days and have received no response from you via email, facebook, or community. Please contact me!
Customer support service by UserEcho
Apologies - emails sometimes get stuck in spam. I assume you wrote to firstname.lastname@example.org?
If you wrote on Friday, we will likely respond over the weekend. If you wrote earlier and still have not heard back - please send another note, and cc also email@example.com.
We'd like to help - thanks for your patience.
Hi Gil, I sent the first message to support on the 20th, then another on Friday. I sent both through the online form at the voki website, to avoid the spam issue. Should I just send one to feedback? Is there any way you can direct someone to contact me
Please send again directly to firstname.lastname@example.org & cc email@example.com.
Our support team does work on the weekend (in reduced capacity) so someone should respond before monday. I will ask them to keep an eye out for your note. Thanx!
Ok, will do, thank you