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Why doesn't my youtube video play automatically when I play my presentation?

Sams vor 4 Jahren • aktualisiert von Gil Sideman vor 4 Jahren • 8

I have created a 3 slide presentation that has a youtube video on the second slide. When I play the presentation, the video does not play automatically. Why is that? What should I do?

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Gil Sideman vor 4 Jahren

Hello Sams!

Voki Presentations are designed to auto-play the Voki character when a slide is entered. 

Thus it was deemed best not to auto-play a video, if a video is embedded in the page.

The video will play (of course) when you click the play button in the video.


I hope this helps. Regards,

Gil

The Voki Team

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Gil Sideman vor 4 Jahren

Hello Sams!

Voki Presentations are designed to auto-play the Voki character when a slide is entered. 

Thus it was deemed best not to auto-play a video, if a video is embedded in the page.

The video will play (of course) when you click the play button in the video.


I hope this helps. Regards,

Gil

The Voki Team

Sams vor 4 Jahren

Hello!

Thank you for your prompt reply. I have been receiving an error message when I click to play the video manually. The error says: 

  • An error occurred. Please try again later. (Playback ID: 7E5oCUJlj3hS9ypg). 

Are you familiar with this?


Gil Sideman vor 4 Jahren

We just became familiar with it. 

We'll be looking to address this issue asap - hopefully today.

Apologies for the inconvenience.

Regards

Gil

Beantwortet
Gil Sideman vor 4 Jahren
Sams vor 4 Jahren

Thanks so much! I look forward to your response.

Gil Sideman vor 4 Jahren

A quick update - 

this will not be resolved today, hopefully tomorrow. 

Stay tuned

Sams vor 4 Jahren

Thank you for the update.

Gil Sideman vor 4 Jahren

Issue has been fixed. Please check.

You may need to clear your browser cache.

Regards,

Gil

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