- For the Free (Basic) plan: 60 seconds (or 600 characters for text-to-speech)
- For the paid plans: 90 seconds (or 900 characters for text-to-speech)
Please review other advantages of paid plans here: https://www.voki.com/site/pricing
Hope this helps,
Gil
The Voki Team
If you are having difficulty - please contact our support at: support@voki.com
Cobrança indevida
Você cobraram indevidamente antes do período livre acabar, no primeiro dia de teste quero meu dinheiro de volta, estou desempregada sem condições.
Hello Natalia -
Please send a note to support@voki.com and we will review what happened and take care of it for you.
Best regards,
Gil
The Voki Team
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Olá Natalia -
Envie uma nota para support@voki.com e nós revisaremos o que aconteceu e cuidaremos disso para você.
Atenciosamente,
Gil
Equipe Voki
Joanna -
This is not currently possible - but we are working on sharing presentations with students, at which point it will become possible. Soon.
Thanks for bringing this up.
Best regards,
Gil
The Voki Team
HELP!!!!! cannot find my saved VOKI!
help!i made a VOKI, i saved it, then i went back to find it- it is not there the link is not to my saved voki- it goes to opening page of setting a voki up- what happened????
Hi Sandra -
If you were logged in to your Voki account when you saved your character, then it should be present in your "Create" page.
Please send a note to our support at: support@voki.com - and let them know your login email - and they will look into it.
Best regards,
Gil
Hello John -
Please send a note to support@voki.com - and let us know which email address is used as your Voki login.
That would enable our support engineers to identify your account and advise.
Best regards,
Gil
The Voki Team
Hi,
Hope you are doing well.
I am sharing the steps with you to add your own background image(along with screenshots).
1) Login to your account and then CREATE a new voki OR edit an old voki.
2) Then click on BACKGROUND image icon as shown in the screenshot: https://prnt.sc/sm1h5x
3) Once you will click on that icon, you will see a new icon i.e. 'background library' icon, click on it. Here is the screenshot:
4) Once done, you will notice an icon with '+' sign, that's the icon to add custom background, click on it. Here is the screenshot: https://prnt.sc/sm1nkp
5) The moment you click on it, a prompt will appear on your screen giving you to multiple options to add background from, click on the FOLDER icon. Here is the screenshot: https://prnt.sc/sm1p9n
6) Once added, you can choose the same background again and again from your background library.
If you experience any other trouble or for any other queries, please feel free to write us on: support@voki.com
We will be more than pleased to assist you further.
And regarding your second concern, as if now, unfortunately, it is not possible to create an avatar using your own photo in VOKI. However, feedback well received. We will look into it and if there will be any possibility for this to happen, then, we will try to implement it to VOKI.
However, this feature of creating your an avatar is available in our other product which is SITEPAL.
To check it out, please go through this link once: https://sitepal.com/
You can give it a try, you will get 15 day free trial for all plans for Sitepal.
Create your own photo face feature is available in GOLD or PLATINUM plan for sitepal.
Best Regards,
Gurpreet
Customer support service by UserEcho