Voki not saving
My students are using Voki and the "Publish" or save option is not working. When they click "publish" nothing happens. How can they save their work?
Hello Malissa -
Your note followed closely the release of our new Voki Editor which may have been the reason you saw a problem. Although we were not able to see the same problem, we have since deployed a number of updates to address several peripheral issues, as well as making the "Save" button more prominent.
We are not aware of any open issue or problem at this point. Please let us know if you are still experiencing this problem.
Best regards,
Gil
Hi -
Your best bet is to send us a note at sales@voki.com and we will get back to you and if appropriate coordinate a time for a call.
Best regards,
Gil
The Voki Team
I guess I did not read the fine print
I guess I did not read the fine print or perhaps bought the wrong plan, but why is the Voki Logo still appearing in my published work? I thought it was supposed to be "ad free".
Hello -
We do not display ads to our paying subscribers and their students.
We do display our Voki logo with pride, and we do not consider it to be an 'ad' - though I can see how one might disagree. Many paid products display the creator's logo, both online and offline. From vehicles to sneakers to software products - this is not unusual.
We offer a non-labeled & white labeled version of our speaking characters under our SitePal product which is intended for business use. Please check it out at - www.sitepal.com
Best,
Gil
Voki Logo
I guess I did not read the fine print or perhaps bought the wrong plan, but why is the Voki Logo still appearing in my published work? I thought it was supposed to be "ad free". I do not believe displaying that big 'ole honking voki logo in my presentation is "a free". Please advise on how to remove it if it can be removed at all. If not, no problem... I'll just cancel and consider it a lesson learned..
Hello -
We do not display ads to our paying subscribers and their students.
We do display our Voki logo with pride, and we do not consider it to be an 'ad' - though I can see how one might disagree. Many paid products display the creator's logo, both online and offline. From vehicles to sneakers to software products - this is not unusual.
We offer a non-labeled & white labeled version of our speaking characters under our SitePal product which is intended for business use. Please check it out at - www.sitepal.com
Best,
Gil
Voki app - video is corrupt?
When using the Voki app on my iPad pro , I periodically get messages that say either the video is corrupt or the user denied access to the media - so I can't download the videos. It doesn't happen every time, but often enough that it is very frustrating. Any suggestions? Help?
Jill -
Yes this problem affected some devices, and has now been fixed with a new release of the iOS Voki app.
Please update your Voki app - and let us know if you encounter any further problems.
Best,
Gil
I can't log into my voki account. Error says someone is logged in another device. There is no other device.
Can't get to support without logging in. I am stuck.
avatar not speaking website embed
Hello,
He speaks fine here, albeit with a slight delay in the beginning.
But not at all here, despite clear support for the plugin.
http://leesledd.pbworks.com/w/page/122746455/Arabic3
Other avatars on PBWorks are working fine so far.
Lee -
The problem was that the text in those Voki Scenes was too long, longer than the 900 characters limit.
Moving forward please ensure that text longer than 900 characters is not entered.
We implemented a partial solution - if the audio is longer than 900 characters, it should not fail, but instead playback is being truncated to the closest word and the first 900 characters are spoken.
However if the input is much longer (over 1500 characters or so) then the Flash player generates a much longer request which fails to reach the server (browser limit.) This explains the Voki scene that 'spins' forever.
Moving forward please prevent your input from exceeding 900 characters (225 for Japanese and Chinese).
Best,
Gil
Very slow processing time
I was using Voki for my English assignment online, but when I used the built in recording software, it took and hour to process. I ended up getting the assignment turned in late. Does it always process slow?
Hello Daniel - No this should not be the case.
We have since updated the recording software and cleared up some problems.
Please let us know if you still experience any problem when trying to record.
Regards,
Gil
what is need to use the avatar in a powerpoint presentation for the classroom. I paid the subscription fee and now of the options are working for PPT2016 is this a hoax
This is crazy i paid my money and it looks like all the help and blogs are dated - at least 3 years old. Does Voki work currently. I wanted to use my Avatar in a classroom ppt
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