We are not immediately able to recreate this problem.
Before looking deeper into it - please try to clear your browser's cache, and then try again.
Here's how -
Let me know if this does not resolve the problem.
Glad to hear it!
Hi Jennifer -
Please clear your browser cache and try again.
here's how - http://www.refreshyourcache.com/en/home/
If you are still seeing a problem - please send a note to firstname.lastname@example.org - and provide your login email for both accounts. we will look into it further.
Jennifer - I looked into it and was not immediately able to recreate the problem.
Can you explain in more detail how you created the audio and how it was uploaded?
Most likely reason for the problem:
You might not be logged in
Or - you were not logged in when you previously saved your characters to the library
Or - you are logged in now as a different user than you were when you saved the characters to the library
If none of the above seems likely - please send us a note to email@example.com and we will look into it further.
Voki has published only one mobile app for iOS - here -
another (identical) app for Android will be published soon.
We are not aware of any other Voki app - does this answer your question?
Totally understand your reasoning!
At the moment the UI is only presented in English.
(although the Voki avatars can speak in any language)
Please note however that using the editor does not rely much on language as most of the UI is visual (images) not words. Furthermore, when you create a Voki Classroom assignment for your students - they do not access the entire Voki site - but once they login most of what they see are your assignments, and your instructions, which you can write in French.
So please consider trying Voki Classroom (requires a Level 1 subscription) - and evaluate.
We do not see the problem. When you click on the image or text it should open your Voki. Please try again. If you still see a problem, please share a link to your page where the problem can be seen. You don't have to post it here - you can send it to us at firstname.lastname@example.org.
Please send a note to email@example.com and we will look into it & help you out.
Customer support service by UserEcho