0
Under review

Help... Students are not able to get started and have a blank screen

Damalu Hamrick 2 weeks ago in Voki Classroom updated by Gil Sideman 2 weeks ago 2

Several students unable to access Voki while using my Student accounts that I set up.

Under review

Hi Dama, hope you are doing well.

We apologize for the inconvenience caused to you.

Just to confirm, is this email address: dama.hamrick@orendaeducation.org associated with your Voki account?

Also, is this issue happening with all the students?

Please confirm

Thanks

Hello Damalu!

It would be best if you wrote directly to support@voki.com so that we may further advise. If needed we will schedule a screen share session to help resolve.

Regards,

Gil

The Voki Team