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Ads blocking tools

TLSE 9 år siden • opdateret af Gil Sideman 9 år siden • 3
I cannot create a voki because of a pop-up ad that blocks my ability to use the tools. Here is a screenshot:

Image 22

Please advise as to how I can correct this? The content of the ad is not the issue!
Under vurdering
Gil Sideman 9 år siden
Thanks for providing the screenshot. This is disturbing - and certainly not our intention. Needless to say we do not see this problem in our reference and QA environments.
We will investigate and advise further asap.
Gil Sideman 9 år siden
Could you provide us a few details about your environment? This will help us recreate and identify the reason for the problem.
* platform (mac/win/other)
* browser & version

if you could take a moment, a good way to provide us with detailed info is to go to -
http://supportdetails.com/
and send the report to support@voki.com

Thanks!
-1
Gil Sideman 9 år siden
ps.
does this problem always happen on your computer?
do you still see the problem if you use a different browser?

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