+2
Under review

My Voki audio isn't working properly. Please advise.

Fevjurly fa 4 anys updated by Gil Sideman fa 4 anys 5

I've created two different Voki characters. The first one works just fine, but the audio for the second one won't load properly. Please advise.

Under review

Hi -

Please post the direct links (permalinks) to your Voki Scenes - and we'll take a look right away.


To get the direct link to your scene -

* goto "My Voki"

* select the Scene by clicking on the image of that Scene

* click the button "Publish Your Voki"

* right in the middle you will see "Copy this Permalink" - copy that link and post it here for us to review.


Thanx!


I HAD 2 AVATARS IN MY PRESENTATION TODAY ONLY ONE OF THE AUDIO WORKS SO NOW I HAVE TO REDO THE ENTIRE PRESENTATION. I AM VERY UPSET AND I WILL NOT USE VOKI AGAIN NOR WILL I RECOMMEND IT.

Hi Melzitta -

The new update affected only scenes using recorded audio.

We expect to have a fix sometime tomorrow.

If you can't wait - please use Text-To-Speech audio - which works fine.

Very sorry for the inconvenience this has caused.

Regards,

Gil


PLUS SINCE VOKI CHARGES THERE SHOULD BE A 1-800 NUMBER.HELP DESK TO ASSIST YOU. I DO NOT LIKE VOKI AT ALL THUMBS DOWN

We can only do our best.

I hope that when this is corrected you will take a few minutes to appreciate all that is new and exciting about the updated Voki site.

Regards

Gil