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Cannot record audio

Karen 5 måneder siden i Voki Classroom opdateret af Gil Sideman 5 måneder siden 2

I cannot add audio to my avatar. I go to Edit, and then use the mic on my computer. The recording seems to go fine, and then I get the message that it is uploading my audio, but when I go to play, nothing happens. I tried using Firefox and Chrome browser, and neither one works.

Svar

Svar
Under vurdering

Hi Karen - 


We experienced a problem on Friday that was fixed on the same day.

Please try again now - if you still see a problem pls contact us at support@voki.com

I apologize for the inconvenience this has caused.


Regards,

Gil

The Voki Team

Svar
Under vurdering

Hi Karen - 


We experienced a problem on Friday that was fixed on the same day.

Please try again now - if you still see a problem pls contact us at support@voki.com

I apologize for the inconvenience this has caused.


Regards,

Gil

The Voki Team

Kundesupport af UserEcho